Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,549 reviews
5 stars
604
4 stars
327
3 stars
247
2 stars
98
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to frustration among customers.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or overcooked items.
Service Speed
Customers consistently mentioned slow service, particularly in the drive-thru and during busy times.
Cleanliness
Concerns were raised about cleanliness in the dining area and restrooms, with some customers reporting unsanitary conditions.
- JBJames B6 days ago1.0Says 24 hour drive thru. No one answered the drive thru so I just drove away. I guess they dont like money? Edit for McDonald's reply: why would I spend more of my time following your link? I'm not going to follow that link. Stop copy and pasting replies and respond to reviews. So distopian.
- MWMike WileyNov 4, 20255.0I had an excellent experience at this McDonald’s. From the moment I walked in, I could tell the store was clean, well-organized, and efficiently run. My order was prepared quickly, accurately, and served hot, which is always appreciated. The restrooms were also very clean, which says a lot about how well this location is maintained overall. Parking is easy and convenient, and the drive-through has plenty of room to maneuver—especially now that they’ve added two lanes, making the process much faster and smoother during busy times. While I do miss the personal touch of ordering from an employee rather than using a kiosk or the app, I can’t deny the convenience of earning reward points through the McDonald’s app. As a frequent customer, those points add up quickly and make a difference. I also appreciate that they’ve recently lowered the price of some meals, including the Big Mac, which is great for anyone watching their budget. I’m not particularly fond of the newer, modern look inside, but I understand they’re updating the design to stay current. Overall, this McDonald’s consistently provides excellent service, cleanliness, and value. I highly recommend stopping by—whether you’re on the go or a regular local customer. A+ service!
- MBMichelle BarkmanNov 3, 20251.0Ordered a filet o fish TATer SAUCE ON THE SIDE! They kept saying “no tarter” I kept saying tarter on the side! 5 TIMES! Finally got my sauce. They don’t LISTEN! Then said my code wasn’t valid. WTH! I just got it when I pulled up! Never again. Shame! My dad used to be their locksmith in the ‘80’s.
- NRNOVA RepairOct 21, 20251.0If you order a large smoothie it's filled with the portion of a small cup. There just always seems to be staff with a serious attitude issue at this location; half the time I'm just trying to grab a drink it's kind of hard to screw that up so consistently. Worth the extra couple minutes travel time to visit the Yorktown location instead.
- ASAnaleight SalazarOct 18, 20255.0I went to mc Donald on a Sunday morning and I even call costumer services about this young lady name Zion she really help me a lot she was one of the most beautiful and respectful lady and she really help me a lot I love her energy she really made my day and in order of that I called customer services And told them what a good helpful worker they had
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 300 E Roosevelt Rd, Lombard, IL?
McDonald's is open daily, Monday through Friday from 5:00 AM to 11:00 PM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, drive-through service is available. Hours are Monday to Wednesday 5:00 AM - 1:00 AM, Thursday and Friday 5:00 AM - 4:00 AM, Saturday 24 hours, and Sunday 4:00 AM - 1:00 AM.
Can I order McDonald's for delivery, and what are the delivery times?
Yes, delivery is available Monday to Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:00 PM.
How can I place a mobile or online order for McDonald's Lombard?
You can order using the McDonald's App available on iOS and Android, or order online at https://mcdonalds.smart.link/mjuu1ggdi.
What types of payment does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Lombard offer any rewards or special mobile offers?
Yes, customers can join MyMcDonald's Rewards to earn points for free food and enjoy mobile offers.
What nearby fast-food restaurants are close to McDonald's at 300 E Roosevelt Rd?
Nearby fast-food restaurants include another McDonald's and Burger King, providing customers with alternative dining options in the area.
Are there any nearby health or wellness services near McDonald's Lombard?
Yes, Lane's Health Spa and House of Gemneyemz are nearby offering massage therapy, spa, and beauty services that customers might visit before or after dining.
Can I find nearby travel and lodging options near McDonald's on Roosevelt Rd?
Highland Manor Motel and M I Travel Inc are close by if you need lodging or travel services in Lombard.
What other amenities and services are available near this McDonald's location?
Nearby amenities include Allstate Insurance Strzelczyk Agency for insurance services, The Hijab Vault and Barakaa Collections for boutique shopping, and Tidal Wave Auto Spa for vehicle care.