McDonald's

3.5
1189 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Yorktown Shopping Center, Lombard, IL
60148, United States

Hours

Reviews

3.5
1,189 reviews
5 stars
475
4 stars
238
3 stars
163
2 stars
71
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor communication.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others receive cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting dirty tables and unsanitary conditions.

Speed of Service

Service speed is often criticized, particularly during busy times, with many customers experiencing long wait times.
  • MD
    Ms. Duran
    Nov 15, 2025
    1.0
    they need to qaulity control in that place i had mc donals like about a week or two and i got sicj from their , i was tested postive for h.pylori virus if you dont believe me here a what got done today as pf 11/15/25
  • KO
    Karla Olvera
    Nov 8, 2025
    1.0
    Manager was super rude I asked for a spicy wrap and it had little to no sauce I asked if I could have a little more and she said extra ???
  • JO
    Jefferson Osorio
    Oct 30, 2025
    1.0
    25 minutes waiting for French fries ¡!!
  • MT
    Marcus Terry
    Oct 29, 2025
    5.0
    Pro tip use the app and you won’t have to wait at the register. Staff is great and works hard no shade just if you are hungry and in a rush use the app.
  • HT
    Hannah Thollander
    Oct 29, 2025
    1.0
    VERY RUDE STAFF!! I placed an order on the mobile app, paid and was given a code. Went through drive thru for them to tell me “its not working” even tho i paid and the money was pulled from my account. The RUDEST worker told me “I was lying since she pulls the money upon pickup.” I can tell you that your company pulls the money upon ordering, not picking up. She crooked me out of $12 and asked if I wanted to order again….. I would rather drive 100 miles than to deal with your rude, degrading employees

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1 Yorktown Shopping Center in Lombard, IL?

This McDonald's location is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's?

The drive-through is available every day from 4:30 AM until midnight (12:00 AM).