Dunkin'

3.2
416 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lombard, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
85 Yorktown Shopping Center, Lombard, IL
60148, United States

Hours

Reviews

3.2
416 reviews
5 stars
171
4 stars
57
3 stars
29
2 stars
20
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing frustration over incorrect orders and poor customer service.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the establishment.

Food Quality

Customers frequently complained about food being burnt, incorrect, or of low quality, with some stating that items were inedible.

Order Accuracy

Many reviews noted issues with order accuracy, including missing items and incorrect drinks, leading to significant customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service at times, indicating that experiences can vary.
  • DR
    Dennis R
    3 days ago
    5.0
    This is a great Dunkin' location. Typically runs pretty fast and the quality is consistent. Inside is always clean.
  • TL
    Tori Lee
    Jan 4, 2026
    1.0
    this locations food is actually terrible
  • RR
    Ruby R
    Dec 23, 2025
    1.0
    Drive thru cashier gave me wrong change twice and then was mad about it
  • MM
    Matthew McLinden
    Dec 15, 2025
    1.0
    Google says closes at 10pm. Door locked and no one answering drive thru 855pm
  • NG
    Neto Gonzalez
    Nov 24, 2025
    1.0
    How is it possible that when I ask a worker if he can clean the dirty tables, he asks me if I want to clean them myself? The rude worker told me to grab napkins and clean the table myself if I wanted it clean, or to use another table, but all the tables are very dirty, and the floor is also very dirty. I told him I was going to leave a review or report the company or the owner, and he said he didn't care and that I could do whatever I wanted. I told him that in a food establishment, the customer never has to clean the table; That's what the staff is for. In the end I told them that they need my money, they need the customer, therefore they shouldn't be so rude. Bad service, all the tables and floors were dirty

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lombard, IL?

Dunkin' in Lombard, IL is open Monday through Saturday from 4:00 AM to 10:00 PM, and Sunday from 5:00 AM to 9:00 PM.

What holiday drinks are currently available at Dunkin'?

During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.