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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(423 reviews)

Business Details

(630) 953-8388
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lombard, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
85 Yorktown Shopping Center, Lombard, IL
60148, United States

Hours

Reviews

3.2
423 reviews
5 stars
175
4 stars
57
3 stars
29
2 stars
21
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and floors, and concerns about food safety.

Food Quality

Customers frequently complained about the quality of food, mentioning burnt items and incorrect orders, with some stating the food was inedible.

Consistency

While some customers praised the consistency of their orders and the quality of drinks, many others experienced repeated issues with incorrect or poorly made items.

Management Issues

Several reviews pointed to a lack of effective management and training, resulting in ongoing service and operational problems.
  • JB
    Joe Boonstra
    4 days ago
    5.0
    Workers were very kindly and friendly!
  • AP
    Andrew Papucci
    Feb 23, 2026
    1.0
    Got my entire order wrong lol
  • KK
    Kiim
    Feb 11, 2026
    2.0
    Terrible customer service and unpleasant energy, especially in the morning. Unable to answer basic questions about the rewards app and did not ask if I wanted or provide a receipt
  • JP
    John Puchalski
    Feb 1, 2026
    1.0
    There hash browns are filled with oil
  • AK
    Ahmad S Khan (Khan)
    Jan 13, 2026
    5.0
    The great Dunkin’ consistently delivers exactly what you expect—fast service, reliable coffee, and comfort that hits every time. The coffee is smooth and energizing, the donuts are fresh and nostalgic, and the menu keeps evolving without losing its core vibe. Perfect for busy mornings, quick breaks, or an on-the-go caffeine fix. Simple, efficient, and always dependable. ☕🍩

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lombard, IL?

Dunkin' in Lombard, IL is open Monday through Saturday from 4:00 AM to 10:00 PM, and Sunday from 5:00 AM to 9:00 PM.

What holiday drinks are currently available at Dunkin'?

During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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