Brand Certified
Dunkin'
3.5(402 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
411 E North Ave, Lombard, IL
60148, United States
Certified by Dunkin' • Mar 01, 2026
(630) 613-8182
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lombard, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
402 reviews
5 stars
174
4 stars
69
3 stars
38
2 stars
23
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor attention to detail, leading to customer frustration.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative atmosphere.
Food Quality
There were complaints about food quality, including stale items and poorly prepared drinks.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of certain menu items.
- AKAhmad S Khan (Khan)3 days ago5.0I had a genuinely delightful experience at Dunkin’ Donuts. The service was prompt, the atmosphere was welcoming, and the quality of the coffee and snacks was consistently impressive. Everything felt fresh, well-prepared, and professionally managed. I would confidently recommend everyone to visit and enjoy the experience , it’s simple, reliable, and always satisfying.
- VSVasili SarolasJan 31, 20261.0I’ve already made a review but now I have another experience I’d like to share. Mom placed an order online at 12:16 Pm, money was taken out of my mom’s account, and went to pick up it up maybe 15-20 minutes later. Ample time to make 25 munchkins. Went and they said they didn’t have it, blamed their system. I checked and the receipt had the right address. They make it after I come in and I come back to my car and count to see not 25 munchkins. It was around 12:41 by then making us late to see family. I don’t care about the money although I would like a refund, but I more importantly care about the time wasted I could’ve spent with my Godson. Thanks Dunkin!
- LHLindsey HauserJan 31, 20263.0I frequently go to this location and the one on Roosevelt, and this location gives incredibly slow service in comparison. It's a bummer for me because it's close to my house. I've received incorrect orders and attitude. I keep giving it a chance, and am usually mad at myself when it takes an exceptionally long time or I get the wrong order. Even with some seemingly competent new hires, the problem persists, leading me to believe it's a management and staffing issue.
- JFJuan FuentesJan 26, 20261.0Every time to get coffe here takes forever and you get wrong ordes takin like over 10 min to get just acoffe because the employes are talking and not working
- ACAlexey ChaconJan 23, 20261.0I've been to this location the last three nights, The young ladies keep saying the expresso machine is broken. Need better management, people who want to work.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lombard, IL?
Dunkin' in Lombard, IL is open Monday to Saturday from 3:30 AM to 9:00 PM, and on Sunday from 4:00 AM to 9:00 PM.
Does Dunkin' Lombard offer delivery and pickup services?
Yes, Dunkin' Lombard offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' this season?
This holiday season, Dunkin' features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What type of food and beverages does Dunkin' Lombard specialize in?
Dunkin' Lombard specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Does Dunkin' Lombard have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is there free Wi-Fi available at Dunkin' Lombard?
Yes, Dunkin' Lombard offers free Wi-Fi to customers.
Where is Dunkin' Lombard located?
Dunkin' Lombard is located at 411 E North Ave, Lombard, IL 60148, USA.
Are there any grocery or food options near Dunkin' Lombard for a combined visit?
Yes, near Dunkin' Lombard you can visit Domino's Pizza, Papa John's Pizza, Subway, and Apollo Grill, offering a variety of dining options.
What nearby places can I check out for recreation or relaxation after visiting Dunkin'?
Lombard Lagoon, a nearby park and lake, offers a great spot for recreation and relaxation after your visit to Dunkin'.
Are there useful services nearby Dunkin' Lombard for customers?
Yes, customers can access services like Bank of America ATM, UPS Access Point, CVS pharmacy, and Anytime Fitness near Dunkin' Lombard.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website