Dunkin'

3.5
393 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lombard, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411 E North Ave, Lombard, IL
60148, United States

Hours

Reviews

3.5
393 reviews
5 stars
172
4 stars
68
3 stars
37
2 stars
23
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Staff Attitude

Feedback indicates a mix of friendly and rude service, with some employees being particularly unprofessional.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some stating it took too long to receive their orders.

Food Quality

Several reviews mentioned poor food quality, including stale donuts and improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted it was messy and poorly maintained.
  • KT
    Kayla Tuscano
    Nov 14, 2025
    1.0
    I don’t like to leave reviews because I believe sometimes bad days happen. But everytime I go here they always mess up my order. Today they gave me a latte with all milk not a drop of coffee inside. Normally I would go in but I had my children with me and did not want to drag them in. Y’all need better management and better training on how to make drinks this is crazy & I wasted the last bit of money I had
  • FC
    Florence Coutee
    Nov 7, 2025
    1.0
    I ordered 2 breakfast sandwiches which was supposed to be sausage and egg on a butter crescent, instead I got a hard burnt bagel with egg and bacon. Dunkin donut used to be my favorite place to stop for coffee. This is not the first time this happened, but this will be the last.
  • AB
    Andrew Bruderli
    Nov 4, 2025
    4.0
    A perfectly serviceable Dunkin
  • NP
    Nino Pieranunzi
    Nov 1, 2025
    1.0
    The place had 3 people inside and then the drive thru with maybe 5 cars. It took the lady at the front 10 minutes to even notice we were there and then the donuts were stale and the hash-browns were broken and just a mush ball in the rapper. At a donut place you should not have stale donuts at 8am maybe at 12 or something but this was not ok for an 8am breakfast.
  • NP
    Nate Pausa
    Oct 30, 2025
    1.0
    Couldn't make half the the items on the menu because they turned off the ovens an hour and a half before close. No thanks, ill take my money somewhere else.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lombard, IL?

Dunkin' in Lombard, IL is open Monday to Saturday from 3:30 AM to 9:00 PM, and on Sunday from 4:00 AM to 9:00 PM.

Does Dunkin' Lombard offer delivery and pickup services?

Yes, Dunkin' Lombard offers both delivery and curbside pickup services.