Dave & Buster's Lombard

Reviews

• SS

  shaneeta sims

  5 days ago
  5.0
  My family and I absolutely love this location. The staff are so attentive. Shoutout to Julian in the bar area, he’s truly a gem. Natalie is the sweetest. You can definitely count on Zach to be the vibes and great energy.
• AA

  AJ

  Nov 9, 2025
  4.0
  Great Xperience!! Forgot to do my review like I told Selena the manager I would 🤦🏾‍♂️. Came here with a group of friends and the kids, had a GREAT TIME!(On Friday night 11/7). Selena was able to help out with a problem the kids had, forgot the other young man name who was at the prize register with her name. Qari(I'm sure I bothered her name) was AWESOME bringing the food and just ALL AROUND great service! Forgot to get more food photos 😬😬
• JP

  Jim Payne

  Nov 6, 2025
  3.0
  I have always been a fan of D&B. That said, the new sites I have gone to are much smaller, only have one bar that is on the main gaming floor and I really miss the pool tables and other non video type games. Feels more like a D&B express. or D&B light.
• JB

  Joseph Bianucci

  Nov 6, 2025
  2.0
  The entire bar and dining area had one server for dinner. Two “managers” walked the floor offering 0 assistance. The server did his best but was clearly overwhelmed. If you can’t staff a dining area properly, don’t have one.
• TA

  Tynesha Artis

  Nov 1, 2025
  1.0
  Dear Dave & Buster’s Management, I am writing to share a deeply upsetting experience my 9-year-old son and I had today at your Yorktown Mall location. We arrived around 3:15 PM to spend some quality time together after a long week, but instead of enjoying ourselves, we were made to feel unwelcome and targeted. Upon entering the facility, we were immediately stared down and watched closely by one of your security officers. The behavior made us uncomfortable, but I tried to brush it off and focus on spending time with my son. However, when we were leaving about an hour later, a different security officer did the exact same thing — staring us down in a way that was clearly not casual or professional. A woman behind me, who witnessed the incident, even approached me and apologized, saying, “I’m sorry — I saw that. It’s disgusting.” That confirmed to me that what we experienced was not imagined — it was racial profiling. What hurt most was that my son noticed it too. He asked me both times, “Mom, why are they staring at us?” No parent should have to explain something like that to their child, especially in a place meant for fun and family time. I should be able to visit any establishment without being profiled, judged, or made to feel different because of my race. This experience was humiliating and disappointing, and I am asking that you take this matter seriously — to review the behavior of your security team and ensure that no other family has to experience this type of discrimination. Thank you for your time and attention. I hope to receive a response regarding the actions being taken to address this issue.

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