This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Welcome to Burger Factory, where we’re passionate about crafting fresh smashed burgers to satisfy your cravings. Our Juicy Lucy stuffed burgers are a hit, and we also offer Philly Cheesesteaks, Tornado Fries, and Funnel Cakes.
Using only the finest ingredients, from freshly-ground beef to locally-sourced produce, we ensure every bite is top-notch. We’re always experimenting with new recipes and flavors, keeping things exciting for our customers.
Thank you for choosing Burger Factory. We look forward to serving you soon!
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.