Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lockport Subway® Restaurant at 1043 E 9th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly a worker named Sam.
Food Quality
Many customers complained about the freshness and quality of the food, citing stale bread, old vegetables, and poorly made sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.
Operational Issues
Customers reported issues with the soda machine being out of order and problems with online orders not being ready.
Employee Attitude
A consistent theme was the negative attitude of the employees, particularly one individual, which significantly impacted the customer experience.
SS
Solomon
Nov 16, 2025
1.0
The man working was upset making my sandwich and just slopped it together. Thinnest sub ever. How this place is open is beyond me
EB
Ernesto Barrera
Nov 7, 2025
2.0
It’s never open on time !!!!
JG
Joseph Gibbs
Oct 23, 2025
5.0
Maybe I came on a good day, but the bread was super fresh. The subway artist was very friendly. Smelled like fresh bread inside
JA
Jayson Anderson
Sep 12, 2025
1.0
How this Subway is still around is beyond me. Employees never in a good mood, the place smells, and the sandwiches are very very thin (skimpy on meats). You’re better off supporting Submarine City, a family sub shop downtown Lockport
BC
B C
Jul 5, 2025
1.0
Came in at 10 50 in the am was the only person in there was created with attitude by the man who told me he would be right with me as I watched him do side work right in front of me for about 5 full minutes and didn't say a word to me waited probably 2 more minutes and he was nowhere to be found if you don't like your job get a new one
What are the operating hours for the Subway restaurant at Regency Pointe SC in Lockport?
The Subway restaurant at Regency Pointe SC is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What types of meals are served at this Subway location?
This Subway restaurant serves breakfast, lunch, and dinner.
Does the Subway at 1043 E 9th St offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I dine in at the Subway restaurant in Regency Pointe SC?
Yes, Subway offers dine-in service at this location.
Does this Subway provide catering services?
Yes, this Subway location provides catering services.
What is the address and contact number for the Subway restaurant in Lockport?
The Subway restaurant is located at 1043 E 9th St, Lockport, IL 60441. You can contact them at +1 815-836-8800.
Where can I find the menu and place an order online for the Subway at Regency Pointe SC?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/12026-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=12026&utm_campaign=evergreen-2020.
What other dining options are nearby Subway at Regency Pointe SC?
Nearby dining options include Rosati's Pizza (pizza and Italian restaurant), Brown's Chicken, Brown's Chicken & Pasta (chicken restaurants), McDonald's (fast food and burger restaurant), and Dunkin' (coffee and donuts).
Are there any beauty and salon services near the Subway restaurant in Regency Pointe SC?
Yes, nearby beauty and salon services include Cost Cutters (hair salon), City Nails (nail and beauty salon), Dina S Great Cuts (barber and beauty salon), The Urban Shave (barber), and Universal Hair Studio (hair salon).
What are some nearby public services that could be useful when visiting Subway at Regency Pointe SC?
Nearby public services include the Lockport DMV (Department of Motor Vehicles), Lockport Illinois Secretary of State Facility, and the United States Postal Service. These locations can help you with government or postal needs before or after visiting Subway.