Subway

2.0
155 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lockport Subway® Restaurant at 1043 E 9th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1043 E 9th St, Lockport, IL
60441, United States

Hours

Reviews

2.0
155 reviews
5 stars
26
4 stars
10
3 stars
8
2 stars
6
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly a worker named Sam.

Food Quality

Many customers complained about the freshness and quality of the food, citing stale bread, old vegetables, and poorly made sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.

Operational Issues

Customers reported issues with the soda machine being out of order and problems with online orders not being ready.

Employee Attitude

A consistent theme was the negative attitude of the employees, particularly one individual, which significantly impacted the customer experience.
  • SS
    Solomon
    Nov 16, 2025
    1.0
    The man working was upset making my sandwich and just slopped it together. Thinnest sub ever. How this place is open is beyond me
  • EB
    Ernesto Barrera
    Nov 7, 2025
    2.0
    It’s never open on time !!!!
  • JG
    Joseph Gibbs
    Oct 23, 2025
    5.0
    Maybe I came on a good day, but the bread was super fresh. The subway artist was very friendly. Smelled like fresh bread inside
  • JA
    Jayson Anderson
    Sep 12, 2025
    1.0
    How this Subway is still around is beyond me. Employees never in a good mood, the place smells, and the sandwiches are very very thin (skimpy on meats). You’re better off supporting Submarine City, a family sub shop downtown Lockport
  • BC
    B C
    Jul 5, 2025
    1.0
    Came in at 10 50 in the am was the only person in there was created with attitude by the man who told me he would be right with me as I watched him do side work right in front of me for about 5 full minutes and didn't say a word to me waited probably 2 more minutes and he was nowhere to be found if you don't like your job get a new one

Frequently Asked Questions About Subway

What are the operating hours for the Subway restaurant at Regency Pointe SC in Lockport?

The Subway restaurant at Regency Pointe SC is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

What types of meals are served at this Subway location?

This Subway restaurant serves breakfast, lunch, and dinner.