Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lockport is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
555 reviews
5 stars
285
4 stars
89
3 stars
37
2 stars
47
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times for their orders, both in-store and at the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests, leading to customer frustration.
Food Quality
While many customers praised the freshness and taste of the food, there were complaints about inconsistencies, such as poorly made sandwiches and cold items.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and utensils, which detracted from the overall dining experience.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and dismissive behavior from certain employees.
- JDjames dradaNov 15, 20251.0Ordered delivery from here for my work lunch and I specifically requested utensils. I did not receive any utensils, unsure of how I am supposed to eat a soup without a utensils!!! Not to mention they didn’t give me any napkins.. I thought every place will give you napkins with your food order… not impressed and will not order again.
- GIGeorge Gibson IIINov 8, 20255.0The new harvest medley salad is delicious.
- KSKelly StockOct 31, 20255.0I had such a great experience at Panera Bread thanks to Hannah! She had amazing customer service skills—friendly, cheerful, and genuinely happy to help. My order was perfectly accurate, and she made sure everything came out just right. It’s always nice to be greeted with a smile, and Hannah’s positive attitude really stood out. The food was delicious as always, and her great service made the visit even better. Highly recommend stopping in if you want great food and friendly faces like Hannah’s!
- MCMichelle CannonOct 23, 20255.0Patrick and the staff on Thursday night was so incredibly nice and accommodating. I am completely messed up my order on the kiosk and they were able to remake it for me and we’re super pleasant and sweet about it . They tried so hard to make it perfect and they absolutely did!
- MHMeg HighamOct 13, 20251.0Three orders in a row wrong. Does not pay attention to orders. Included allergies on sandwich. Very dismissive.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Lockport accept reservations?
No, Panera Bread in Lockport does not accept reservations.
What are the operating hours for Panera Bread in Lockport?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Does the Panera Bread location in Lockport offer delivery?
Yes, delivery is available from 6:00 AM to 9:00 PM Monday through Saturday and 7:00 AM to 9:00 PM on Sundays.
What meal options are served at Panera Bread Lockport?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread Lockport accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Panera Bread online or through an app?
Yes, you can order online or via the Panera Bread app available on the Apple App Store.
Does Panera Bread Lockport have any special services or features?
Yes, this location offers Drive-Thru service, Rapid Pick-Up (RPU), catering, kiosks, delivery, and supports fundraising.
What nearby coffee shops can I visit along with Panera Bread in Lockport?
Nearby coffee shops include Starbucks and another Panera Bread location, both perfect for enjoying a coffee before or after your meal.
Where can I find dental care near Panera Bread in Lockport?
Aspen Dental and Emergency Dentist 24/7 are nearby dental services located close to Panera Bread for convenient dental appointments.
What other dining options are available near Panera Bread Lockport?
Nearby dining options include KFC, McDonald's, Cold Stone Creamery, Jimmy John's, and Little Caesars Pizza for various fast food and casual dining choices.