Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
641 reviews
5 stars
260
4 stars
119
3 stars
112
2 stars
46
1 star
104
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, missing items, and poor attention to detail.
Service Quality
Many reviews highlighted rude staff, slow service, and unprofessional behavior from management, leading to a negative customer experience.
Food Quality
Customers frequently mentioned cold, overcooked, or poorly prepared food, with specific complaints about fries and sandwiches.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and poor maintenance of the restaurant.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff members who provided good service.
- VDVanessa DavisNov 8, 20252.0Always gets order wrong. Always cancels our order. Tried to give them more chances . But we will just go to the other one.
- JCJames ConleyOct 15, 20251.0Honestly becoming worse by the day. Past atleast five times, something has been missing from my order. They ask what sauce you want, just to not give it to you. Seems like the care isn’t there anymore. Will change my review once there is some actual positive change.
- RGRogelio GandarillaOct 11, 20251.0They gave the wrong sandwich twice in the drive thru. Had to go inside to finally get the right one
- KMkris mccloySep 22, 20255.0Best biskets
- MVMahesh VasSep 9, 20254.0Good staff
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Lockport, IL?
McDonald's in Lockport, IL is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers drive-through service during its regular operating hours, which are 5:00 AM to 11:00 PM on most days and until midnight on Fridays and Saturdays.
What delivery options are available at this McDonald's?
This McDonald's provides delivery services that include Curbside Pickup, Delivery, Same Day Delivery, and No Contact Delivery.
How can I order McDonald's food online from the Lockport location?
You can order online using the McDonald's App available on both iOS and Android, or through their delivery URL: https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's in Lockport accept?
They accept various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's Lockport located?
McDonald's Lockport is located at 1039 E 9th St, Lockport, IL 60441, United States.
Are there any nearby attractions around McDonald's in Lockport?
Yes, nearby attractions include Penny's Place, a casino and arcade, and Anthony's Pancake House & Restaurant for additional dining options.
What services and amenities does McDonald's Lockport offer?
They offer services such as DriveThru, McDelivery, Mobile Ordering, Mobile Offers, WiFi, and Gift Cards.
Can I visit government offices near McDonald's Lockport?
Yes, nearby government offices include the Lockport DMV and Lockport Illinois Secretary of State Facility, useful if you need vehicle or state services before or after your meal.
Are there any fitness or wellness centers near McDonald's in Lockport?
Yes, Planet Fitness, a local gym and health spa, and ATI Physical Therapy centers are close by for your fitness or physical therapy needs.