Dunkin'

3.5
271 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lockport, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
730 S State St, Lockport, IL
60441, United States

Hours

Reviews

3.5
271 reviews
5 stars
129
4 stars
41
3 stars
17
2 stars
16
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate a decline in service quality, with many customers reporting rude staff, incorrect orders, and slow service.

Management Issues

Feedback suggests dissatisfaction with new ownership and management, leading to a drop in standards and employee morale.

Food Consistency

Customers frequently mention issues with food quality, including incorrect orders, poorly prepared items, and inconsistency in taste.

Positive Experiences

Despite the negative feedback, some customers report positive experiences with friendly staff and correct orders, particularly during certain times.
  • RF
    Roslynd Fuller
    2 days ago
    1.0
    I gave the guy a slightly ripped $5 and told me that he couldn’t take it , which is bs . He started laughing and told me to go to the bank , just to let you know this is at 10:43pm !!! Unnecessary behavior.
  • LH
    Leila Hernandez
    Jan 5, 2026
    1.0
    ordered a drink and bagel minis . The lady taking my order did not ask me my order, she said hello , and i proceeded to read my two items off to her she kept saying OK after the item in a slightly annoyed tone. That was fine that didn't bother me yet. What bothered me was receiving my bagel minis completely cold. Just because the outside is warm, doesn't mean the inside is -and apparently no one at this Dunkin has ever taken a baking class to know that. I get this item enough to know what the estimated wait time should look like if it's being cooked thoroughly and I'm not surprised that this Dunkin is just trying to shove out items and get people out of their line. They've been this way for years, and it will continue to be this way, but yet I still come due to the lack of other options in the area. I've only gotten the upmost service from a younger Hispanic man , if I caught his name, I'd put it in here because he's the best employee I've seen there. Props to him and only him
  • JC
    John C
    Jan 3, 2026
    1.0
    Stale garbage. The doughnuts were not edible,
  • MM
    M
    Dec 25, 2025
    3.0
    Not as bad as the location on Read street. Still get orders wrong half the time
  • VD
    Vanessa Davis
    Nov 8, 2025
    4.0
    On the fence. Needed a quick pick me up n went ofr a coffee. But seeing an employee outsode back door smoking . N another time people arguing. Maybe maybe go behind the parttion (spelling, faux wall)to do that.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lockport, IL?

Dunkin' in Lockport is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.