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Dunkin'

3.5
(277 reviews)

Business Details

730 S State St, Lockport, IL
60441, United States
(815) 353-0277
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lockport, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
730 S State St, Lockport, IL
60441, United States

Hours

Reviews

3.5
277 reviews
5 stars
130
4 stars
41
3 stars
17
2 stars
18
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.

Wait Times

Customers consistently mentioned long wait times both in-store and at the drive-thru, often exceeding reasonable expectations.

Food Quality

Several reviews noted dissatisfaction with food quality, including stale items and poorly prepared orders.

Management Issues

Feedback indicated that the new ownership has negatively impacted service and staff morale, with many customers expressing disappointment.
  • KL
    Kent Lindstrom
    Feb 20, 2026
    1.0
    Expect to wait at least 15 minutes for bad food and burned coffee. Rude staff.
  • SV
    Samantha Vesper
    Feb 17, 2026
    5.0
    Honestly props to the manager-- I didn't get his name but I ordered a butter, pecan coffee through the Mobile app and when I got there to pick it up was told that they are out of butter pecan, but they would give me a different flavor, but they also were out of the other flavor I would have gotten so I had to leave to get to work with no order, and when I called back later to figure out what to do because my order could not be canceled… The manager told me to come back tomorrow when they have the syrups back in stock and he will fulfill my order then which I thought was really awesome because I left super disappointed to be out eight dollars and have no coffee or breakfast . So thank you to the manager for making that better and I'm super excited to get my order still tomorrow. This dunkin is always consistent with great tasting coffee as well. So thanks again for taking care of a customer.
  • JV
    Jessica Vigil
    Feb 15, 2026
    1.0
    Horrible food and coffee. Long wait time in drive thru. Don't come here
  • AG
    Andrea Gonzalez
    Feb 14, 2026
    1.0
    Almost 7 for just foam? Literally less than half is matcha the rest is milk foam plus the ice?
  • VV
    viv
    Jan 25, 2026
    2.0
    I ordered online a bacon egg & cheese with extra bacon. Which you pay $2 extra for. There was barely any bacon on it was very disappointed and tasted very bland. This has happened countless times where my food would be missing some portion. Very disappointed with this service.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lockport, IL?

Dunkin' in Lockport is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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