Business Details
About
Mexican Restaurant
Chipotle Lockport IL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
295 reviews
5 stars
124
4 stars
34
3 stars
24
2 stars
17
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and poorly prepared items.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, with customers feeling they were not receiving value for their money.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inconsistent preparation.
- PMPhets M2 days ago4.0I think this location in relation to where I live has a consistent quality of product. This one has better flavor/ seasoning than some locations near by. The service is good, food good, usually no wait time all depends on time of day you go. They don't skimp out on portions on visits I have gone there. People are friendly when I have visited there. It is a good place to have a quick meal without the long wait time. Only downfall has to be the price, I would go with my daugter and the price of food has gone up quite a bit. 2 burrito bowls (1) drink and whatever topping that is extra for my daughter's bowl, for both of our food is just under $30 which is a big hit on the wallet. So keep it down to going there to a min. I do recomend this location for visiting.
- BEbrian ericksen6 days ago1.0They are only filling the chimi cups 1/3 full now. How desperate is Chipotle to hustle people on something so trivial.
- AHAustin HNov 15, 20251.0Awful, you cannot order through the drive through, I got double meat and double rice and the bowl was half full… this location is the worst, worth driving 15 minutes to the homer location if I could give it 0 stars I would
- ACAlexis ConnerNov 15, 20251.0Ordered double carne asada and double rice, here’s what we got. It was also cold.
- DFDaniel FernandezOct 24, 20253.0I come here about twice a month with my girl The food’s all right, but it’s not really worth the price, Specially, when they’re not giving you enough of what you’re paying for. There’s this one young Hispanic guy who wears glasses and he Never even gives me a full scoop of meat. The other workers will give me a good portion of food except for that guy. So I pretty much get charged For two scoops of chicken when I’m really only getting a scoop or a scoop and a half, and the food is already expensive
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location of Chipotle Mexican Grill in Lockport, IL?
Chipotle Mexican Grill is located at 16433 W 159th St, Lockport, IL 60441, USA.
What are the opening hours for Chipotle Mexican Grill in Lockport?
Chipotle Lockport is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Lockport offer pickup and delivery services?
Yes, Chipotle Lockport offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Lockport?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via their app available through the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses only 53 real ingredients sourced from farms following humane and sustainable practices, serving handcrafted entrées without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Lockport for inquiries?
You can contact Chipotle Lockport via phone at +1 815-306-0182 or email at IL.3396.Lockport@chipotle.com.
Where can I find nearby dining options around Chipotle Mexican Grill in Lockport?
Nearby dining options include Dave's Hot Chicken, MOD Pizza, Aurelio's Pizza of Lockport, Crumbl - Lockport for desserts, and Surf's Up Lockport for seafood.
Are there any nearby coffee shops or dessert places close to Chipotle Lockport?
Yes, 7 Brew Coffee and Panera Bread are nearby coffee shops, while Crumbl - Lockport and Cold Stone Creamery offer dessert options.
What local services or stores are near Chipotle Mexican Grill in Lockport?
Nearby services include AT&T Store for mobile needs, Peak Dentistry and Aspen Dental for dental care, and Mattress Firm for furniture.
Can I combine a visit to Chipotle with nearby attractions or accommodations in Lockport?
Yes, you can enjoy a meal at Chipotle before or after visiting local spots like The Open Bottle bar or staying at the Holiday Inn Express & Suites Lockport nearby.