Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
561 reviews
5 stars
238
4 stars
129
3 stars
58
2 stars
37
1 star
99
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory taste.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, long wait times, and frequent mistakes with orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and poorly maintained bathrooms.
Order Accuracy
Customers expressed frustration over incorrect orders, with many stating that their requests were not followed.
Management Concerns
Several reviews indicated a decline in service and food quality since a change in management, suggesting a need for better oversight.
- SESamantha ElkinsOct 28, 20251.0The lady over the headset was so rude. She said “anything else” like 46 times when we were actively looking. Then when we got up to the window, she was using profanity. The food tasted bad as well. Worst experience ever.
- TTtOct 13, 20255.0I can't say how thankful I was for their service, I was 22 hours away from home, and another 2 hours away from were I was going. It was just me & my eye old granddaughter and my car broke down in the drive thru...as soon as I told the lady to hang on, my car stalled....there was 3 workers out there before I could count to 5. Pushing my car and they got my car jumped and up running again....sooo Thank you very much for making my scaring moment, not so scary! That is what I called service with care!
- KLKenny LottOct 12, 20252.0The guy at the window was very rude from the time we pulled up to the mic and he had us pull forward because they didnt know what was going on when we told him the name on the order.
- SSShelby simonsOct 11, 20251.0Disappointed in the food here. I will say the nuggets were fine I ordered a chicken sandwich that came spicy after repeatedly saying not spicy and at that it was subpar even for spicy. Especially seen hamburger meat started falling out of the sandwich and I ordered no hamburger at all. Chicken nuggets and chicken sandwich. The fries were terrible. The ice coffee was undrinkable it was so bad. Like 3 day old coffee and expired cream was used. And partly my fault partly theirs they only have me 2 of the 3 drinks ordered. Looks like a previously used bun for a hamburger was used for my chicken sandwich 😅
- DHDan HabermehlSep 19, 20252.0Not the Wendy’s we grew up with. Bland food, dirty dining area floors, windows. The doors coming in were so smeared up with hand prints we should have turned around. The ice machines were very dirty. Won’t go back
Frequently Asked Questions About Wendy's
Is Litchfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Litchfield, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Litchfield, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (217) 324-3771.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Litchfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Litchfield, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Litchfield, IL?
Wendy's drive-thru in Litchfield is open daily from 7:00 AM until midnight.
Does Wendy’s Litchfield location serve breakfast?
Yes, Wendy’s in Litchfield serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order food online or via an app from Wendy’s Litchfield?
Yes, you can order online at order.wendys.com or via the Wendy’s mobile app, available on the Apple App Store.
Is delivery available at Wendy’s in Litchfield, IL?
Delivery availability depends on your location; check via the Wendy’s app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy’s Litchfield?
Wendy’s accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy’s Litchfield location for questions or feedback?
You can call Wendy’s directly at (217) 324-3771, use their Live Chat on the Contact page, or call 888-624-8140 for Customer Care.
Are there nearby fast food competitors close to Wendy’s in Litchfield?
Yes, nearby competitors include McDonald’s, Taco Bell, and A&W Restaurant, providing several dining options nearby.
What nearby services are close to Wendy’s Litchfield for customers?
Close to Wendy’s are National Rent To Own for rentals, First National Bank of Litchfield for banking, and BP gas station for fuel needs.
Are there entertainment or shopping options near Wendy’s in Litchfield?
Yes, customers can visit Bobbaloo's toy and video game store, Glik’s clothing store, and The IceBox, LLC bakery and smoothie bar nearby.
How do nearby transit or hotels support visiting Wendy’s in Litchfield?
Nearby Super 8 by Wyndham motel offers convenient lodging, making Wendy’s accessible for travelers staying in Litchfield.