Taco Bell

Reviews

• MS

  Melody Smith

  3 days ago
  1.0
  Refused to take me and my friend's order then took the order everyone behind us.
• VS

  Veer Subramanyaan

  Feb 22, 2026
  1.0
  We ordered through the drive thru and I am pure vegetarian and eating meat is a sin in my culture. I ordered a vegetarian Mexican pizza through the drive through and I drove away. 10 minutes later, when I opened it and took a bite, it was beef. I had clearly stated my entire order should be completely vegetarian, no meat no beef, nothing. When I called back to explain the issue, the taco bell worker hung up on me while I was in the middle of talking. Despite of multiple calls afterwards, they still didn't pick up. I'm very disappointed and frustrated with the service. I would appreciate if they called me back and refunded my money.
• BS

  Brooke Severtson

  Feb 17, 2026
  5.0
  They were quick with my food, the staff were very friendly! Amber was the one that packed my food and was very nice and polite!!
• RM

  Robert McFarland

  Feb 5, 2026
  1.0
  My wife and I visited the Litchfield, Illinois Taco Bell between approximately 8:50 PM and 9:20 PM to dine inside. February 4th 2026. While the food itself was acceptable, the overall experience was extremely concerning due to the behavior of an employee named Da Bon (spelling may vary). Upon entering, we observed Da Bon sitting on the counter near the cash register, which seemed inappropriate given that the restaurant was nearly empty and had ample seating. After placing and receiving our order, Da Bon began yelling and screaming loudly throughout the front area and toward other employees. His behavior was disruptive and alarming to guests as well. Additionally, the floor behind the counter where employees prepare food was cluttered with trash, and the drive-thru employee was simultaneously cleaning the dining room and taking orders, which suggested a lack of proper staffing or supervision. At one point, we were genuinely concerned about Da Bon’s well-being and unsure whether he was in distress or if the situation could escalate further. The environment felt unsafe and uncomfortable for both customers and staff. We spoke with Avery, who works the drive-thru window, and she provided the names of Da Bon, herself, and Amber, who is the manager. We attempted to contact Amber today, February 5th 2026 the day after the visit but our calls went directly to voicemail. Based on this experience, we do not feel comfortable returning to this location if this behavior continues. The situation created an unwelcoming and potentially unsafe atmosphere that should be addressed promptly.
• JP

  Jack Pedersen

  Jan 13, 2026
  5.0
  whoever made my meal should get a raise. the handiwork of the burritos was absolutely breathtaking, as in they were beautifully crafted and devoured instantaneously. props to all the chefs, for my munchies have been satiated once more 🙏 edit: the cinnabon delights??? never tried them before but now i'm addicted, thanks taco bell 🫡

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