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McDonald's

3.8
(1842 reviews)

Business Details

2 Ohren Dr, Litchfield, IL
62056, United States
(217) 324-6144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Ohren Dr, Litchfield, IL
62056, United States

Hours

Reviews

3.8
1,842 reviews
5 stars
770
4 stars
409
3 stars
371
2 stars
123
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Many customers expressed frustration over incorrect orders, with complaints about missing items and wrong food being common.

Food Quality

Feedback on food quality was variable; while some enjoyed hot and fresh meals, others received cold or stale food.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant and restrooms, indicating a positive aspect of the location.

Speed of Service

Customers noted that service speed varied, with some experiencing long wait times while others received their orders quickly.
  • AH
    allen H
    4 days ago
    2.0
    Very disappointing. Fries were cold and bun was hard. Burgers tasteless. Don't believe I'll be back.
  • RJ
    Rich J
    Jan 30, 2026
    1.0
    You guys need to work on the service at the pick up windows. The young girl and the boy recently are terrible so unfriendly and so unfamiliar with customer service. Wonder y i never go through drive through.
  • DW
    David Woods
    Jan 10, 2026
    1.0
    They cop callers
  • HV
    Himanshuray Vaidya
    Jan 5, 2026
    4.0
    It's good
  • RS
    randy staley
    Dec 31, 2025
    1.0
    When you order something special some joker in the back likes to mess with the food. It’s very disappointing. It’s happened twice now. Something needs done about this.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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