Jimmy John's

3.8
227 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1417 Stamer Dr, Litchfield, IL
62056, United States

Hours

Reviews

3.8
227 reviews
5 stars
117
4 stars
43
3 stars
19
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, both in-store and at the drive-thru, often waiting over 20 minutes for their orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others experienced issues with incorrect orders and stale ingredients.

Staff Attitude

Feedback on staff was mixed; while some found them friendly and helpful, others reported rude behavior and a lack of urgency.

Cleanliness

Several reviews highlighted the cleanliness of the store, with customers appreciating the well-maintained environment.

Order Accuracy

Numerous customers expressed dissatisfaction with order accuracy, noting that their requests were often not fulfilled correctly.
  • KW
    Kori Westhoff
    1 day ago
    5.0
    Clean store, delicious food, friendly staff.
  • NH
    nylat hau
    1 day ago
    5.0
    staff was very patient and nice and environment was very clean definitely recommend
  • BY
    Brandy Young
    Jan 2, 2026
    5.0
    Everyone was super friendly and food was delicious.
  • SZ
    Sherry Zanotti
    Jan 2, 2026
    5.0
    Store was very clean and bright, you could tell someone there took pride in the store and it's appearance. The staff was smiling like they were enjoying what they were doing and they were very welcoming. Best of all the the 3 different the sandwichs and drinks were fresh and delicious. Definitely will be a repeat customer.
  • RL
    Ray Linthicum
    Dec 19, 2025
    1.0
    AFTER PLACING ORDER CASHIER SLAMS RECEIT FOR DEBT. "YOU WILL SEE THE SPOT TO INCLUDE TIP." NO THANK YOU. WE WONT RETURN. A TIP FOR WHAT? DOING YOUR DAMN JOB.