Dairy Queen Grill & Chill

3.5
370 reviews
Get DirectionsCallWebsite

Business Details

910 W Union Ave, Litchfield, IL
62056-1067, United States
(217) 324-2253
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
910 W Union Ave, Litchfield, IL
62056-1067, United States

Hours

Reviews

3.5
370 reviews
5 stars
143
4 stars
71
3 stars
58
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables and restrooms.

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as undercooked items and incorrect orders.

Staff Friendliness

While some customers praised the friendliness of the staff, many others reported negative interactions.
  • MM
    Mike Mikerson
    6 days ago
    4.0
    I do not know why I stopped coming into this location. I stopped through today and got a stack burger combo and it was great. The dude was nice at the counter they cooked the food fresh and it's the first time in awhile I had a burger from anywhere that looked like the picture on the menu. Fresh fluffy buns, The patties where cooked perfect, cheese melted, bacon sticking out, fresh lettuce, fresh slices of tomatoes and onions.. like 5 fresh pickles. The fries were awesome. I should have taken a Pic. Good food.
  • MM
    Michael Murray
    Dec 30, 2025
    5.0
    Polite and friendly staff, always good service...
  • DH
    Dan H.
    Dec 27, 2025
    1.0
    Ordered a burger with no ketchup and no mayo, received a burger with extra ketchup and extra mayo. Sodas were flat. Tried to order a kids ice cream in a dish instead of a cone, but that was apparently not possible. Tables were dirty. At least the floors were clean.
  • DS
    Dalton Schmidt
    Dec 6, 2025
    3.0
    Food is mediocre. Service is usually not the best.
  • LM
    Lisa Moxley
    Nov 10, 2025
    1.0
    Disgusting. Ordered a diet Pepsi. Tasted terrible with mixed flavors so swapped that for a regular Pepsi. Tasted the same. Fries were reheated and still not warm. Chicken was ok but after seeing the worker with a full length beard and no net on it was pretty gross. So...didn't eat anything. If you are in Litchfield, just keep on going!! I will NEVER go to another DQ again after this experience. Place was disgustingly dirty. You could not even see through the drive thru window...that's how filthy it was. I would rather eat garbage out of a garbage can.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Litchfield, IL offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Litchfield?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.