Brand Certified
Dairy Queen Grill & Chill
3.5(371 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
910 W Union Ave, Litchfield, IL
62056-1067, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(217) 324-2253
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
371 reviews
5 stars
143
4 stars
71
3 stars
58
2 stars
26
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Food Quality
The quality of food was inconsistent, with some customers enjoying fresh items while others received undercooked or reheated food.
Staff Friendliness
While some customers praised the friendly staff, others experienced rudeness and lack of attention.
Value for Money
Several customers felt that the prices were too high for the quality and portion sizes received.
- LMLucinda Marie Murrell4 days ago2.0I use to love Dairy Queen...but I have yet to run across one like in the good Ole days. We were traveling out of state and thought we wld try 1 more time. We went thru drive thru, the girl kept asking for our order, when we asked for a few mins. 5 times she asked if we were ready. Mind you, there wasn't anyone behind us, so we were in no hurry to order, when we weren't sure what we wanted. Ordered the smothered chicken strip basket. Asked for parmsean garlic smothered. And asked for the white gravy as my dipping sauce. My strips were so dang spicy I cldnt get past 2 bites. Fries on both combos were barely warm. Toast was good tho, it at least was fresh. Ordered a sweet tea for a drink, had to send it back to them, bc it doesn't state with lemon, but tea was 1/2lemon and the other 1/2 soured.
- MMMike MikersonJan 6, 20264.0I do not know why I stopped coming into this location. I stopped through today and got a stack burger combo and it was great. The dude was nice at the counter they cooked the food fresh and it's the first time in awhile I had a burger from anywhere that looked like the picture on the menu. Fresh fluffy buns, The patties where cooked perfect, cheese melted, bacon sticking out, fresh lettuce, fresh slices of tomatoes and onions.. like 5 fresh pickles. The fries were awesome. I should have taken a Pic. Good food.
- MMMichael MurrayDec 30, 20255.0Polite and friendly staff, always good service...
- DHDan H.Dec 27, 20251.0Ordered a burger with no ketchup and no mayo, received a burger with extra ketchup and extra mayo. Sodas were flat. Tried to order a kids ice cream in a dish instead of a cone, but that was apparently not possible. Tables were dirty. At least the floors were clean.
- DSDalton SchmidtDec 6, 20253.0Food is mediocre. Service is usually not the best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Litchfield, IL offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Litchfield?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have seating options for customers?
Yes, the location offers both indoor and outdoor seating as well as high chairs for children.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the establishment is wheelchair accessible and family-friendly.
Can I order online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their website or download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient food pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include The Ariston Cafe, Litchfield Museum & Route 66 Welcome Center, and Capri IGA grocery store, which offer dining, cultural experiences, and shopping options.
Are there automotive services close to Dairy Queen Grill & Chill?
Yes, NAPA Auto Parts, which provides automotive parts and repair services, is located nearby.
What fitness options are available near Dairy Queen Grill & Chill in Litchfield?
Snap Fitness, a gym offering sports and fitness instruction, is located close to Dairy Queen Grill & Chill.
Is there a bakery or cafe near Dairy Queen Grill & Chill?
Yes, Jubelt's Bakery and Restaurant as well as Ariston, a coffee shop and cafe, are nearby options for baked goods and coffee.
Brand Certified Facts from Dairy Queen Grill & Chill
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