Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
720 reviews
5 stars
337
4 stars
162
3 stars
113
2 stars
39
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised friendly and accommodating staff, while others reported rude behavior and slow service.
Food Quality
Food quality varied significantly; while many enjoyed the freshness and taste, several complaints were made about incorrect orders and unsatisfactory food preparation.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported issues with dirty dining areas and restrooms.
Order Accuracy
Multiple customers experienced issues with order accuracy, including wrong items and missing components.
- KDKorova DeLargeDec 10, 20255.0Got dinner tonight for the fam. There were only 3 people working, and they did a fantastic job. Food was fresh, and delicious. Woman working the window was super friendly and cool. Fast service. Yall rock! Keep it up.
- JSJason ShepardSep 6, 20255.0UPDATE: Returned today. It was horrible. Our order was wrong, not once, but twice. Ordered a Chicken Corson Bleu, no Mayo. Received with eztra Mayo instead. Asked for one to replace it with "meat and cheese only" to avoid the same issue. Apparently, ham doesn't count as a meat, because there was none. Place was still clean, but we won't risk this issue again. We will stick with the Arby's in Chatham and avoid the Litchfield location. Place was clean. Food was prepared quickly, accurately, and was excellent. Facilities were clean and in good repair. Staff was courteous and efficient. Best fast food experience we've had in a long time, and the fact they brought the food to our table made it feel more like a sit-down restaurant than fast food. We will definitely be back.
- DBD BAug 25, 20255.0The young lady at the drive through was awesome, above and beyond her duties.
- DCDanielle Craig-BarnardAug 22, 20253.0The 4 for $10 was going on. I ordered one of those the lady rang the order up and I paid them realized she rang me up for 2 4 for $10. I corrected her and the manager took my card to refund the amount. The money still hasn't hit my account. Just disappointed
- JBJamma BrannanAug 16, 20254.0Be prepared! You are on an interstate. Out of TP and hand towels in womens restroom! Unsatisfactory. Get the sauces filled, straws, etc. Straws out of place. Up on top. Fast food. Great employees,clean.