Dunkin'

3.1
246 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lisle, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1103 Maple Ave, Lisle, IL
60532, United States

Hours

Reviews

3.1
246 reviews
5 stars
94
4 stars
31
3 stars
15
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Consistency

Many reviews highlighted inconsistency in food and drink quality, with complaints about stale donuts, improperly cooked food, and incorrect drink orders.

Pricing Issues

Several customers noted that prices were higher than at other locations, with some feeling that they were overcharged for their orders.

Staff Friendliness

While some customers praised the friendliness of the staff, many others reported negative experiences with unprofessional behavior.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, including dirty premises and unsanitary food handling practices.
  • BR
    Brianna Rosie
    5 days ago
    1.0
    Hi, I wanted to report one of the worst Dunkin experiences I have ever had. This happened on November 19th around 3:30 PM in 2025. I ordered a peppermint mocha from the drive thru. A peppermint mocha should have whipped cream, chocolate drizzle, peppermint flavor, and mocha. Instead, I received a plain hot coffee with a peppermint mocha sticker stuck on it like that alone would magically create flavor. There was no whip, no drizzle, no peppermint, and no mocha. Just a very confused cup of coffee. I went inside for a refund. I did not want it remade. I only wanted my money back for a drink that was not even close to what I ordered. A different lady came to the counter first. I did not get her name, but she was polite and she went to call for Niketha. The moment Niketha walked up, the whole mood changed. She already looked annoyed before I even spoke, like assisting a customer was the last thing she planned on doing that day. She gave no greeting and no apology. When I explained that I needed a refund, she acted like I had asked her to perform a magic trick. She avoided giving the refund, gave me attitude the entire time, and made the process way harder than it needed to be. I had to repeat myself multiple times because she clearly did not want to help. Her attitude was unnecessary and honestly exhausting. It felt like she was personally offended that I wanted the drink I paid for. By the time she finally processed the refund, I was thinking I should have just gone to Starbucks. At least they would have given me the right drink without acting like I disrupted national peace. I wanted to make you aware because the wrong drink was one problem, but the customer service was truly unacceptable.
  • JU
    Jimmy Uy
    Nov 12, 2025
    5.0
    Server was fast, friendly & helpful. Keep up the good work!
  • NN
    Natalie
    Nov 11, 2025
    1.0
    Literally the worst Dunkin ever. Keep trying to give it chances but they get worse visit by visit. The coffee is terrible and their service takes forever to produce one drink. The coffee always tastes burned and no matter which drink I get it is always inaccurately made when I’ve tried the same drink at multiple different locations.
  • SM
    Steven McQueen
    Sep 7, 2025
    1.0
    It is not open 24 hours even though their website states otherwise.
  • SC
    Sowmya Priya Channa
    Aug 4, 2025
    5.0
    This place has truly become my go-to spot for coffee and quick bites! The service is always fast and friendly, and I appreciate how consistent the quality is. Whether I’m grabbing my morning coffee or treating myself to a snack in the afternoon, Thus store never disappoints. Highly recommend for anyone looking for a reliable and affordable coffee and breakfast option.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lisle, IL?

Dunkin' in Lisle, IL is open 24 hours every day of the week.

Where is Dunkin' in Lisle, IL located?

Dunkin' is located at 1103 Maple Ave, Dupage, Lisle, IL 60532, USA.