Dunkin'

3.1
175 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lisle, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2801 Ogden Ave, Lisle, IL
60532, United States

Hours

Reviews

3.1
175 reviews
5 stars
58
4 stars
31
3 stars
16
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and food items being burnt or stale.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted a lack of customer service skills among employees.

Cleanliness

The cleanliness of the location was mentioned positively by some, but there were also complaints about unsanitary conditions.

Product Quality

The quality of food and drinks was inconsistent, with several customers noting stale donuts and poorly made coffee.
  • MG
    Monserrat Gutierrez
    Nov 13, 2025
    2.0
    Ordered a cookie butter cloud latte and it was made all wrong, they put pretzels and candy inside and sunk all to the bottom. Doesn’t taste right at all.
  • NN
    Nic
    Oct 23, 2025
    3.0
    Made us pull around to wait for two drinks at 7am. No one else was in the Drive through or in the store. The lady Ridley and loudly placed the tip jar out on the Drive through ledge and then moved it inside as we pulled around front. Just go to the other dunkin down odgen or the one in danada if you can. Much better service.
  • KG
    Kshitij Gupta
    Sep 3, 2025
    5.0
    Great service and fresh coffee!
  • DB
    David Britton
    Aug 17, 2025
    4.0
    Overall a good Dunkin! The drink orders are always right and made correctly. My problem is with their sandwiches/ food. They’re usually burnt, stale, and harder than a rock. Friendly staff, convenient location, things are good other than the food. Clean bathrooms too (rare for a Dunkin).
  • JM
    Jonathan Mingozzi
    Aug 15, 2025
    3.0
    Overall, this was an OK Dunkin' and it's definitely not deserving of more one star reviews than five star reviews. However, this location seemed understaffed, so it took a little while to get what we ordered, and the Refresher I was given mostly just tasted like lemonade after a disgusting first sip. The employee at the counter was very nice though and even gave us stickers. There's not much space in the parking lot. A truck came and blocked our car and my Dad had to get out and inform the truck driver that we were trying to get out.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lisle, IL?

Dunkin' in Lisle, IL is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.