Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude interactions and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned food quality concerns, including cold or improperly prepared items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
Staff Attitude
Feedback indicated a lack of enthusiasm and friendliness among staff, especially during evening shifts.
JB
Julie Banser
Feb 26, 2026
1.0
I ordered a chicken sandwich with lettuce and bun and it came out with no bun and just a chicken sandwich Terrible customer service and she said if you ask for a bun, you don’t get one
CB
Chase Bernhardt
Feb 26, 2026
1.0
Horrible customer service was talked back to and never got my correct food 1 star !!
LG
LaGPoP Gaming
Jan 30, 2026
1.0
I went to order an $8 bundle (I order a $6 one all the time) and I asked to upgrade to baconator fries (as I always do) the guy says it doesn’t come with fries. I explained that it did and some lady comes in yelling out of nowhere saying “SIR WE CANT UPGRADE THAT BUNDLE” so because of her attitude I left. I knew that you could upgrade it of course so I drove 15 minutes to another Wendy’s to get my order. You can clearly upgrade it. I knew this but you can’t argue with agree staff members. Please train your employees Wendy’s. Customers shouldn’t know more about the menu than the workers themselves. Also, I’ve worked in fast food for 5 years, a little hospitality goes a long way, and usually you should hear the customer out. Won’t be choosing that Wendy’s again.
MM
Mike Marchetti
Jan 27, 2026
1.0
This is the second time I have gone to Wendy’s and have gotta bad food.
Today I order a double,
The bun was so soggy like it was drenched in water. I had to throw it away.
So much freshness.
I will not be going to that Wendy’s anymore.
AH
A H
Jan 4, 2026
1.0
Beware depending on who's working management when prices are different and they decide if they want to charge .50 cents per sauce. If you got any Wendy's sauces at home bring them to this location for .50 cents per sauce credit cuz if they want to charge then they got to return them 😆 Is BBQ sauce even on the menus and why do some management charge and the others make up thier own prices
What are the drive-thru hours for Wendy's at 370 S Us Highway 45, Lindenhurst?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's at 370 S Us Highway 45 serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order food online from this Wendy's?
You can order online via their website at https://order.wendys.com or the Wendy's mobile app.
Does this Wendy's location offer delivery and dine-in services?
Yes, they offer delivery, dine-in, and drive-thru services.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available on the Wendy's website, mobile app, and in-restaurant posters.
Are there nearby places I can visit before or after dining at Wendy's?
You can visit Millennium Park and Bonner Heritage Farm nearby for outdoor activities and sightseeing.
What are some convenient nearby services close to Wendy's?
Nearby are the Bitcoin Depot ATM for currency exchange and Walmart Pharmacy for health needs.
Are there coffee shops or other food options near this Wendy's?
Yes, for coffee and donuts you can visit Dunkin' nearby, and for pizza, Rosati's Pizza is close by.
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