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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(308 reviews)

Business Details

(224) 643-7549
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lindenhurst, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3200 W Sand Lake Rd, Lindenhurst, IL
60046, United States

Hours

Reviews

3.6
308 reviews
5 stars
151
4 stars
43
3 stars
28
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While many enjoyed the coffee and donuts, there were complaints about food preparation, including soggy hashbrowns and incorrect sandwich orders.

Cleanliness and Atmosphere

The location was noted for being clean and well-maintained, but the atmosphere was often described as unfriendly.

Inconsistent Experience

Customers experienced a mix of positive and negative interactions, with some praising friendly staff while others reported rudeness and lack of attention.
  • KE
    Karissa Emerson
    4 days ago
    5.0
    the best dunkin i’ve ever been to they are so generous and nice and aren’t as expensive as other dunkin’s thank you!
  • WG
    Why Go
    Dec 4, 2025
    1.0
    The service at this establishment is so bad. The drinks are always made wrong and the employees at the window always have an attitude and won’t even speak to you or say your total.
  • RA
    Rachel Ann
    Nov 6, 2025
    2.0
    I ordered the 6.00 meal deal, they asked if I wanted crossaint or bagel for the sandwich I said bagel, but was given croissant. It was still good but that is not what I asked for. I went through drive thru, also asked for salt & pepper packets, got 7 pepper & no salt!! And the packets were shoved in the bag with my hashbrowns!! Not 1 single napkin with my order! How do you not give napkins with a food order at the drive thru! The coffee was good. I go to different dunkin donuts & all are friendly but here they seem like you are bothering them. Not a friendly atmosphere. I wont be back at this location.
  • BM
    Bill Morales
    Oct 4, 2025
    1.0
    I was in the drive thru around 7am yesterday morning just to order my drink and was told that I couldn't use my points. I asked for help and an explanation but it seemed to busy for anyone to help. I parked my car to go inside and still no one would help. I left without my drink and told the gentleman that I would not be returning and he replied that he didn't care. This is unacceptable and a true lack of customer care! I will find a different store and will never return to this Horrible location!
  • KR
    Kathy Revenaugh
    Sep 8, 2025
    5.0
    I had a $5.00 gift card that I had been given years ago and I decided it was time to use it! I took my mother there, we got two donuts and after 11:00, (which it just happened to be) you get a free donut! Our total bill for three donuts and a cup of coffee was $2.89! Fun time at Dunkin' Donuts!!

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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