On a trip to Mexico after opening his first couple of restaurants, Chef/Proprietor, Scott Harris met a wonderful old Agave farmer with a dedicated pet donkey. This man’s steadfast donkey had worked alongside him in the Agave fields for over 20 years! While most people would disregard their work animal, the old man farmer treated Fat Rosie as part of the family. They had a rare and inseparable bond that had formed through the many years of hard work, sweat, and tears. Scott admired the love and care that this old man had for his trusted donkey. He admired it so much in fact, that one night after many shots of tequila he promised the old farmer he would one day open a tequila bar and name it after the beloved donkey, Fat Rosie.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.