Brand Certified
Five Guys
4.3(840 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
3315 Touhy Avenue, Lincolnwood, IL
60712, United States
Certified by Five Guys • Mar 01, 2026
(847) 674-0074
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/3315-touhy-avenue
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3315 Touhy Avenue in Lincolnwood is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
840 reviews
5 stars
510
4 stars
171
3 stars
73
2 stars
34
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported problems with order accuracy and slow service, particularly with delivery and incorrect items.
Food Quality
While many praised the burgers and fries for being delicious and fresh, there were complaints about overcooked fries and incorrect orders.
Pricing Concerns
Several reviews noted that the prices are considered high for the portion sizes, leading to mixed feelings about value for money.
Staff Experience
Customer service experiences varied, with some praising friendly and attentive staff, while others reported rude behavior from management.
Cleanliness
The restaurant was generally noted for being clean, although there were isolated incidents of spills not being addressed promptly.
- MMMrxFeb 23, 20261.0Wasting time If u uber east driver stay away
- CCChristian CamachoFeb 17, 20261.0Avoid this five guys if you can. They don’t care. I ordered a hot dog once and they put it in a burger bun because they ran out of hot dog buns. I had to find out when I got home with my food. My fiancé also went there with a promo code that wasn’t working online and when she went in the store to order they wouldn’t honor the code. The food is decent but the service sucks
- IRI “V-Rod” RFeb 8, 20265.0Lit
- JSJJJimmay SearsFeb 8, 20265.0Conspiracy burger mmmmmmm🤤😋
- HLHeather LaLondeJan 10, 20263.0Don't order delivery from their website. Every. Single. Time. We order a large fries we barely get a small order by the time it's delivered. Only order for pick up otherwise you're throwing away money. Always thoroughly disappointed with delivery.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Lincolnwood accept reservations?
No, Five Guys at 3315 Touhy Avenue in Lincolnwood does not accept reservations.
What are the opening hours for Five Guys at 3315 Touhy Avenue?
Five Guys Lincolnwood is open from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, and from 11:00 AM to 11:00 PM Thursday through Saturday.
Does Five Guys Lincolnwood offer delivery service?
Yes, Five Guys Lincolnwood offers delivery service daily, with hours from 11:00 AM to 9:45 PM Monday through Wednesday and Sunday, and until 10:45 PM on Thursday through Saturday. Delivery can be ordered online.
Can I place an order for pickup at Five Guys Lincolnwood?
Yes, Five Guys Lincolnwood provides in-store pickup service for your convenience.
How can I customize my burger or milkshake at Five Guys Lincolnwood?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations to satisfy your cravings.
What payment options are accepted at Five Guys Lincolnwood?
Five Guys Lincolnwood accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Does Five Guys Lincolnwood offer gluten-free options?
Yes, Five Guys offers gluten-free options by allowing sandwiches without buns through wraps or bowls. However, buns and some condiments contain gluten. Cross-contamination risks exist, so check the allergen chart for details.
Are there family-friendly facilities at Five Guys Lincolnwood?
Yes, the restaurant welcomes children, has a children's menu, and offers high chairs and wheelchair-accessible entrances and restrooms for accessibility.
What nearby places can I visit around Five Guys Lincolnwood?
Nearby you can find Sunset Drive-In theater for entertainment, Mariano's grocery store for shopping, and Starbucks coffee shop to grab a drink before or after your meal.
How can nearby stores like Verizon and Sunglass Hut complement a visit to Five Guys Lincolnwood?
After enjoying a meal at Five Guys, you can conveniently visit nearby stores such as Verizon for mobile needs and Sunglass Hut for eyewear shopping, making your visit to the area more productive and enjoyable.
Is there public transit or other amenities near Five Guys Lincolnwood to help with accessibility?
Five Guys Lincolnwood is located near Lincolnwood Town Center with various retail and dining options. Customers can easily combine their visit with shopping or entertainment in the area.
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