McDonald's

3.4
995 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 Hickox Dr, Lincoln, IL
62656, United States

Hours

Reviews

3.4
995 reviews
5 stars
310
4 stars
218
3 stars
187
2 stars
96
1 star
184

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers reported unprofessional behavior from management, including rudeness and lack of respect towards both employees and customers.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Service Speed

Numerous customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned that the food was often served cold or of poor quality, with complaints about freshness and preparation.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior from employees.
  • CJ
    Christina Jones
    4 days ago
    1.0
    I ordered a big mac with extra mac sauce. They didn't put it on the sandwich so I asked again for mac sauce and they squirted into a box then gave to me. How in the heck am I supposed to put that on my sandwich?
  • DC
    Deana Collins
    4 days ago
    5.0
    I usually eat the double cheeseburger or McDouble easier to eat while I'm driving. I like the Big Mac the best. Finally, McD's has clean bathrooms! I travel a lot so I usually use the bathroom first, then back in my car. Get ready, buckle up, easier to order in the drive thru, get the food at the window. Especially when I order a cone. Although, maybe 1/4 McD's soft serve machine is down.
  • JC
    Jason Chambers
    Nov 13, 2025
    1.0
    Haven't been here in months cause they never and I mean never get my order right. (For dinner). Thought since the Mcribb back I wanted one so I got 2. Ordered wit No onion and what did I get? Tons of onions. There's 3 things that come on those and you can't be competent enough to make that right? Holy smokes where do they find these ppl? Will not ever go back. The place is sad.
  • DR
    Dennis Robinson
    Nov 9, 2025
    5.0
    OK, let’s admit it’s McDonald’s, you know what you’re going to get. This one isn’t any different than what you would expect…though this location still offers a play area for the kids to relax while you are eating. Now, about price…many know it’s gone up, but the Meal Deals are priced in a way you can’t beat with the amount of food vs price. So, if you’re looking to stop and get something to eat…why not give it a shot?
  • AA
    A
    Oct 30, 2025
    1.0
    Terrible place to eat. The manager Ariel has no respect for anyone. She is rude and utterly disrespectful to not only her customers but her own employees! I tried contacting corporate but no action has been taken

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in Lincoln, IL?

The McDonald's drive-thru in Lincoln, IL is open 24 hours a day, every day of the week.

When is McDonald's delivery service available in Lincoln, IL?

Delivery is available daily from 4:00 AM to 3:30 AM at McDonald's in Lincoln, IL.