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Arby's

4.1
(439 reviews)
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Business Details

1008 Heitmann Dr, Lincoln, IL
62656, United States
(217) 732-6718
http://www.arbys.com/locations/us/il/lincoln/1008-heitmann-dr/store-7948
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1008 Heitmann Dr, Lincoln, IL
62656, United States

Hours

Reviews

4.1
439 reviews
5 stars
193
4 stars
144
3 stars
61
2 stars
17
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh, hot, and delicious, although there were some complaints about specific items being overcooked or not meeting expectations.

Service Experience

Many reviews highlighted friendly and efficient service, with some exceptional staff interactions noted, though there were also reports of slow service and poor attitudes from certain employees.

Cleanliness

The restaurant was often described as clean, but there were mixed reviews regarding the cleanliness of the bathrooms, with some customers expressing dissatisfaction.

Pricing

While some customers found the prices reasonable for the quality of food, others considered it a bit pricey compared to other fast food options.
  • RC
    Robert cavanaugh
    Feb 22, 2026
    2.0
    bread was twice the size of the meat on the french dip
  • PM
    Paul Martin
    Feb 22, 2026
    4.0
    If you like Arby’s, then you probably will like my review. The curly fries and the sandwiches are great. I would say get the beef and cheddar or the roast beef. It all depends on what you like
  • HP
    Heather Perring
    Feb 17, 2026
    5.0
    Food was fresh and the employee Karsi was awesome. Thank you!
  • BS
    brent suttory
    Dec 18, 2025
    5.0
    Fast,clean,friendly, and HOT!!!
  • HE
    Hairy Egane
    Nov 13, 2025
    4.0
    So ordered from door dash just about 5 minutes ago order was okay besides no arby sauce in the bag at all...I'm sorry but personally one or two packets of sauce should be offered even if not asked for. This happens more than it should even if you get arby sauce on the sandwich you guys never give enough of it on the sandwich.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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