Arby's

4.1
434 reviews
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Business Details

1008 Heitmann Dr, Lincoln, IL
62656, United States
(217) 732-6718
http://www.arbys.com/locations/us/il/lincoln/1008-heitmann-dr/store-7948
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1008 Heitmann Dr, Lincoln, IL
62656, United States

Hours

Reviews

4.1
434 reviews
5 stars
190
4 stars
143
3 stars
61
2 stars
16
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly and efficient staff while others noted slow service and mistakes with orders.

Food Quality

Feedback on food quality was varied; many enjoyed the freshness and taste, while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was often described as clean, but some reviews highlighted issues with cleanliness, particularly in the bathrooms.

Pricing

Several customers mentioned that the prices were higher than typical fast food, but many felt the quality justified the cost.
  • BS
    brent suttory
    Dec 18, 2025
    5.0
    Fast,clean,friendly, and HOT!!!
  • HE
    Hairy Egane
    Nov 13, 2025
    4.0
    So ordered from door dash just about 5 minutes ago order was okay besides no arby sauce in the bag at all...I'm sorry but personally one or two packets of sauce should be offered even if not asked for. This happens more than it should even if you get arby sauce on the sandwich you guys never give enough of it on the sandwich.
  • EC
    E C
    Sep 16, 2025
    5.0
    Place was exceptionally clean and the staff was quick and friendly. Didn't take long to get my order and it tasted good. Recommend
  • LJ
    Linda Jager
    Aug 24, 2025
    5.0
    Stopped in to get a to go order. Food was freshly made and hot, service excellent.
  • JC
    Jill Clemons
    Jul 10, 2021
    1.0
    We have getting roastbeef sandwiches since it opened . Tonight we got it we always get no. 2 there was no meat on the sandwich. We got maybe 3 slices of meat. I'm done. Called them and they didn't care.
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