Wendy's

4.1
810 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2050 Shell Drive, Libertyville, IL
60048, United States

Hours

Reviews

4.1
810 reviews
5 stars
413
4 stars
210
3 stars
107
2 stars
34
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the chili and chicken tenders, while others reported issues with freshness and taste.

Service Experience

Service quality varies; some customers praised friendly and efficient staff, while others reported rudeness and unprofessional behavior.

Cleanliness

Generally positive feedback on cleanliness, though some noted issues with odors and bathroom conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others faced long waits.
  • AL
    Ana Karen Lopez
    Nov 1, 2025
    4.0
    Delicious
  • LS
    Linda Sommercorn
    Oct 14, 2025
    3.0
    Walked into the Wendy's on Peterson Rd and 45 and the place smells bad, like an old dairy cow barn. I wanted to try their new chicken tenders and a Chili Cheese baked potato. I had second thoughts of leaving just because of the way the place smelled, however I stayed and ordered. The Chili Cheese baked potato tasted like the place smelled. I asked for a plain baked potato with butter and sour cream and returned the Chili Cheese baked potato. The server at the register was polite and the manager obliged the replacement. I was so worried I would get sick from just one bite of the chili cheese potato. My stomach is still aching. It's only been an hour so I don't know if I will eventually throw up or not, however even though the chicken tenders were good, I don't think I will go there again due to the smell.
  • DL
    Dawn LENNON
    Oct 13, 2025
    5.0
    Love their chili everytime
  • AA
    Angelboy0728
    Sep 28, 2025
    5.0
    I didnt know how to use the mobile app and angel helped me out
  • RC
    Robert Chapman
    Sep 24, 2025
    5.0
    Food was good as was the service.

Frequently Asked Questions About Wendy's

Is 2050 Shell Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.