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Wendy's

4.1
(813 reviews)

Business Details

(847) 362-3905

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2050 Shell Drive, Libertyville, IL
60048, United States

Hours

Reviews

4.1
813 reviews
5 stars
415
4 stars
210
3 stars
108
2 stars
33
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly with mobile orders and special requests.

Cleanliness

Some reviews highlighted cleanliness in the dining area and restrooms, while others noted unpleasant odors.

Service Quality

Feedback on service was mixed; some praised friendly and efficient staff, while others experienced rudeness and unprofessional behavior.

Food Quality

Food quality received varied feedback, with some items praised as delicious while others were criticized for being subpar or causing illness.
  • BP
    Ben Powell
    Feb 7, 2026
    1.0
    I can’t stand this place. my order is always wrong. Just read the screen. it’s not hard. I make mobile orders only. I’ve worked at several wendy’s and I know what those screens look like. It’s not hard to read. and they even have color corresponding highlights on removals and added items. Also, the wait time. I was the only car in the drive thru and I figured waiting 5 mins at the window would mean my order is correct. Again, it’s not hard to read. The picture shows the burger i ordered with no onion, pickle, or mustard. And obviously there is all three of those things.
  • DS
    Dan Sweeney
    Jan 11, 2026
    5.0
    Clean bathroom, fountain mix was good, service was good.
  • AL
    Ana Karen Lopez
    Nov 1, 2025
    4.0
    Delicious
  • LS
    Linda Sommercorn
    Oct 14, 2025
    3.0
    Walked into the Wendy's on Peterson Rd and 45 and the place smells bad, like an old dairy cow barn. I wanted to try their new chicken tenders and a Chili Cheese baked potato. I had second thoughts of leaving just because of the way the place smelled, however I stayed and ordered. The Chili Cheese baked potato tasted like the place smelled. I asked for a plain baked potato with butter and sour cream and returned the Chili Cheese baked potato. The server at the register was polite and the manager obliged the replacement. I was so worried I would get sick from just one bite of the chili cheese potato. My stomach is still aching. It's only been an hour so I don't know if I will eventually throw up or not, however even though the chicken tenders were good, I don't think I will go there again due to the smell.
  • DL
    Dawn LENNON
    Oct 13, 2025
    5.0
    Love their chili everytime

Frequently Asked Questions About Wendy's

Is 2050 Shell Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2050 Shell Drive currently open?

Yes! This Wendy's location at 2050 Shell Drive is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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