McDonald's

3.8
895 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1330 N Milwaukee Ave, Libertyville, IL
60048, United States

Hours

Reviews

3.8
895 reviews
5 stars
400
4 stars
194
3 stars
130
2 stars
57
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, both in-store and through delivery services.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported dirty restrooms and unkempt dining areas.

Service Speed

Several reviews mentioned long wait times in the drive-thru and for in-store orders, with some customers expressing frustration over being asked to pull forward.
  • SS
    Sophie Slago
    Dec 29, 2025
    1.0
    While i was eating inside the workers kept giving us nasty looks and dine in closes at 12am which is posted up on the door, but 2 nights in a row they kicked us out at 11 and 10. The staff is extremely rude and disrespectful.
  • RQ
    Ruben Quintero
    Dec 6, 2025
    1.0
    They lost my order of a hash brown and a sausage McMuffin then made me wait a half hour and gave two apple pies as compensation. What kind of Bullshit is that. Never coming back here again.
  • DM
    D M
    Nov 25, 2025
    1.0
    Awful McDonald! The people in the drive thru are so rude they think they are better than everyone else! Even the manager! I went here tonight and I gave the cashier my card and she give it back when I pulled up to the second window they said my card didn’t work I told them well you rude employee just tipped it and gave it back! The manager said I’m stealing from them! And I told them let me try Apple Pay and they took 2 minutes to take my phone to tap it! I also got a happy meal and they forgot the sauce and they told me 30 cents for an extra one!! I showed them the bag and told them I Have noo sauce! So I ended up paying for it! This McDonald needs to go out of business or the owner needs to train them again!
  • DM
    Dean Martin
    Nov 22, 2025
    1.0
    My McRib bun was stale and in the past I would have just eaten it but with it approaching $6 I have decided I am not going to eat lousy food anymore. I went to the counter and waited 3 or 4 minutes with my McRib in hand for someone to come. (I hate these new designs where the kitchen and prep area are hidden because no one can see you.) With a major attitude the girl behind the counter says what's wrong with your sandwich? I politely said the bun is stale. She says well thats a new one I've never heard that before. What do you mean your bun is stale? I said it's hard! I hand it her and she hands it to her manager and with the same attitude she says he said his bun is hard! At that point I raised my voice and said I can do without the attitude. I finally received a hot sandwich with a soft bun. This is not a McDonald's I have ever visited before and never will again.
  • MC
    Michael Croft
    Nov 15, 2025
    1.0
    This location has gone WAY downhill. Rude employers, and the drive thru takes 10 minutes or more. Fast food gets timed per order. They fake those times for corporate by having you pull forward, and stop the timer. This place is the CEO of fake drive thru times. Go to the Peterson Rd or Lake Bluff location before this one.

Frequently Asked Questions About McDonald's

What are McDonald's Libertyville's regular opening hours?

McDonald's Libertyville is open 24 hours a day, 7 days a week.

Does McDonald's Libertyville offer delivery service?

Yes, McDonald's Libertyville offers delivery service 24/7 with options including same-day and no-contact delivery.