McDonald's

3.8
890 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1330 N Milwaukee Ave, Libertyville, IL
60048, United States

Hours

Reviews

3.8
890 reviews
5 stars
399
4 stars
193
3 stars
130
2 stars
57
1 star
111

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted poor customer service experiences, including rudeness from staff and lack of responsiveness.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported dirty restrooms.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Service Speed

Several reviews mentioned slow service, particularly during busy times or when using the drive-thru.
  • DM
    Dean Martin
    3 days ago
    1.0
    My McRib bun was stale and in the past I would have just eaten it but with it approaching $6 I have decided I am not going to eat lousy food anymore. I went to the counter and waited 3 or 4 minutes with my McRib in hand for someone to come. (I hate these new designs where the kitchen and prep area are hidden because no one can see you.) With a major attitude the girl behind the counter says what's wrong with your sandwich? I politely said the bun is stale. She says well thats a new one I've never heard that before. What do you mean your bun is stale? I said it's hard! I hand it her and she hands it to her manager and with the same attitude she says he said his bun is hard! At that point I raised my voice and said I can do without the attitude. I finally received a hot sandwich with a soft bun. This is not a McDonald's I have ever visited before and never will again.
  • MC
    Michael Croft
    Nov 15, 2025
    1.0
    This location has gone WAY downhill. Rude employers, and the drive thru takes 10 minutes or more. Fast food gets timed per order. They fake those times for corporate by having you pull forward, and stop the timer. This place is the CEO of fake drive thru times. Go to the Peterson Rd or Lake Bluff location before this one.
  • BC
    Brian C
    Nov 10, 2025
    1.0
    Don’t even order DoorDash from here they don’t have a working phone & can’t cancel orders
  • TN
    The Novas
    Nov 3, 2025
    1.0
    took 2 mins for someone to ask me if I wanted to order. Never got my fries, offered me Hi C instead...almost as if the kid working there was participating in legalized recreation, What else would ua expect lol
  • DR
    DAVE “No place is safe” REIMER
    Oct 25, 2025
    1.0
    Didnt have monopoly on cups should say they are out

Frequently Asked Questions About McDonald's

What are McDonald's Libertyville's regular opening hours?

McDonald's Libertyville is open 24 hours a day, 7 days a week.

Does McDonald's Libertyville offer delivery service?

Yes, McDonald's Libertyville offers delivery service 24/7 with options including same-day and no-contact delivery.