Chipotle Libertyville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and inattentiveness to orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, stale guacamole, and incorrect orders.
Portion Sizes
Several customers noted that portion sizes were smaller than expected, with some feeling shorted on ingredients.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of messy counters and unsanitary conditions.
Management Concerns
Multiple reviews pointed to issues with management, including unprofessional behavior and lack of effective oversight.
SA
Simon Amyot
5 days ago
2.0
Pretty dissapointed, been coming in here for years and they've started rationing, I don't know why if I pay for the bowl the food can't just be in the bowl, counting portions and scoop sizes and just getting half of what I got years ago is incredibly frustrating.
AP
Alisha Paige
Dec 22, 2025
1.0
I love chipotle but this one….awful! The attendants looked at me and walked around me for 5 minutes before someone helped then the food was made crappy and it tasted bad. Do better!
JS
John Smith
Dec 5, 2025
5.0
The freshest ingredients, friendly service, and amazing atmosphere. Lville location is 10/10
GP
Gajanan Patel
Dec 3, 2025
5.0
One of the best cool location to eat.
ER
Emilia Rodriguez
Nov 26, 2025
1.0
I love Chipotle, but I just won’t be going to this location anymore. They can never seem to get an online order right. I’ve tried to be understanding because mistakes happen, but this is the third time I’ve given them a chance, and they continue to mess things up.
The first time, my bag had my name on it, but the bowl inside had someone else’s name and wasn’t even close to what I ordered. This time, they forgot my guac and added green salsa I didn’t ask for.
I know it’s just food and not the end of the world, but it’s frustrating that this location consistently can’t get orders correct.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Libertyville offer?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.
Where is Chipotle Mexican Grill located in Libertyville?
Chipotle is located at 139 N Milwaukee Ave, North of 176 across from the Village Shopping Center in Libertyville, IL 60048.
What are the opening hours for Chipotle Mexican Grill in Libertyville?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Libertyville offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can customers order from Chipotle Mexican Grill in Libertyville online?
Customers can order online via the Chipotle app or through the website at https://order.chipotle.com/.
What payment methods are accepted at Chipotle Mexican Grill in Libertyville?
They accept credit cards and likely other digital payments.
Is Chipotle Mexican Grill in Libertyville welcoming to the LGBTQ community?
Yes, the location is welcoming to the LGBTQ community.
Are there nearby attractions to visit before or after dining at Chipotle Mexican Grill?
Yes, customers can visit Dangela's Dumplings for Asian cuisine or get beauty treatments at Luminous Nails Libertyville nearby.
What nearby services might be useful for visitors to Chipotle Mexican Grill in Libertyville?
Nearby services include GoWireless Verizon Premium Retailer for mobile needs and several real estate agents like John Kiriakopoulos Realtor.
Are there other dining options close to Chipotle Mexican Grill in Libertyville?
Yes, nearby options include Wing Snob for chicken and Five Guys for burgers, providing a variety of fast food choices.