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Brand Certified

Chipotle Mexican Grill

3.5
(542 reviews)

About

Mexican Restaurant
Chipotle Libertyville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
139 N Milwaukee Ave, Libertyville, IL
60048, United States

Hours

Reviews

3.5
542 reviews
5 stars
224
4 stars
108
3 stars
50
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service, particularly from management.

Food Quality

Many customers reported issues with food freshness, incorrect orders, and poor food preparation.

Portion Sizes

Frequent complaints about stingy portion sizes and skimping on ingredients were noted.

Cleanliness

Several reviews mentioned the location being dirty and unkempt, affecting the overall dining experience.

Inconsistency

Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • AW
    Amryas Wolf
    Feb 19, 2026
    1.0
    Walked in 1.5 hours before they closed and they already had all of the toppings put away. Waste of time.
  • MM
    Michael D Mason
    Feb 12, 2026
    2.0
    The person behind the salad/food table doesn't look like he/ she want to be ther, if your asking for in Item to be added they don't listen there very rude I pay for item ways never out in the bag. Customer service is sukes .. will never use this fast food chain ever..
  • PF
    Paul Friemel
    Feb 3, 2026
    2.0
    Hands down, the worst Chipotle in America. I’m not even sure if there are Chipotles outside of the US, but that’s a mystery for someone else to solve. The food is always slipped together most likely because it’s mostly teenagers working their first job, which is great for them and the community, but not for my stomach. I don’t know why I’m even bothering to post this but let’s consider it my goodbye to the Libertyville location. Do yourself a favor and go to the 24 hour taco place next door or better yet, the dumpling joint which is the crown jewel of Liberyville Ciao
  • JJ
    J
    Jan 26, 2026
    2.0
    I really wanted to give this location another chance, but the lack of training is impossible to ignore. For anyone vegetarian or vegan, be extremely careful: there is a major cross-contamination issue here. I’ve consistently seen meat dropped into the beans and fajitas, and steak left scattered across the prep table touching every burrito. Finding meat in my veggie burrito was the final straw. While the staff is friendly, they may have not been taught food safety standards or the basics. The assembly is equally frustrating. The staff consistently struggles to wrap burritos; they are always falling apart, poorly folded, and barely covered by the foil. I’ve had to ask for extra foil just to keep the contents from spilling out before I even got home, only for it to completely collapse the moment I tried to eat it. It’s disappointing because the staff is nice, but the lack of management and quality control makes this location a total gamble.
  • NR
    Nich R
    Jan 12, 2026
    1.0
    Classic chipotle skimping. They trained the new girl to give a mountain of rice. I had to actually ask for less rice. Then when it came to beans I had to ask for more beans 3 times… Each time she put a teaspoon worth of beans. I had to look away for the protein scoop so I wouldn’t cry. She had to have been a corporate plant the way she was watching out for their bottom line. Load up on rice and give none of the worth while filling in the bowl.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Libertyville offer?

Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.

Where is Chipotle Mexican Grill located in Libertyville?

Chipotle is located at 139 N Milwaukee Ave, North of 176 across from the Village Shopping Center in Libertyville, IL 60048.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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