McDonald's

3.5
813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Sunset Dr, Leroy, IL
61752, United States

Hours

Reviews

3.5
813 reviews
5 stars
278
4 stars
159
3 stars
161
2 stars
83
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some stating it took over 20 minutes to receive their orders.

Staff Attitude

Mixed reviews on staff friendliness; some praised individual employees while others reported rude or unhelpful behavior from management.

Food Quality

Several customers complained about food quality, including cold or poorly prepared items, while others noted that their orders were accurate and satisfactory.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and restrooms.

Management Issues

Multiple reviews highlighted poor management practices, including staffing shortages and inadequate training, leading to chaotic service.
  • SH
    Steve Henry
    6 days ago
    3.0
    Definately mistakes by the cook bring down this place's image. He has a terrible attitude and when I asked to have a breakfast sandwich remade for adding the wrong egg to a McMuffin sandwich which seems to happen at least once a week. The manager asked him politely to make a new one and he climbed all over her case. I was shocked. He should have been escorted out to his car. People like him deserve to be unemployed. By the way, it happened again this morning. How pathetic.
  • DD
    Debbie Drennen
    Jan 3, 2026
    2.0
    No fish sandwich and the qtr pounder was burned
  • TA
    Travis Ash
    Jan 3, 2026
    2.0
    The single slowest McDonald's I've had the displeasure of having to eat at.
  • DD
    Dbake2020
    Dec 23, 2025
    1.0
    Blond ish red hair child in the drive though looked at me like an alien when I said hello and thank you have a nice night said not a word to me throughout the whole interaction. The next car pulls thru and she’s chatting up a storm and telling them to have a nice night. Not sure why the customer service is so different by car but I think that’s not right.
  • BM
    BJ Mill
    Dec 11, 2025
    5.0
    Traveling through, stopped for drinks & breakfast snack - 12/11/25 8:30ish a.m. (clean restrooms!) Ordered & paid on the kiosk. 3 employees working, 2 customers ahead of us, heard the order to cook the food, everyone got their food, we were in and out in 5 minutes, and our order was correct! WELL DONE McDonalds of Leroy IL! Many others we’ve been to could take lessons from you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Leroy, IL?

McDonald's in Leroy, IL is open daily from 5:30 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:30 AM to 11:00 PM.