McDonald's

Reviews

• SM

  Sam Murphy Murphy

  6 days ago
  1.0
  I waited in line for 60 minutes, no staff, everyone just waits in the lot
• IB

  Izzy B

  Apr 3, 2026
  1.0
  I know it’s a fast food place, but this is the worst McDonald’s in the world. The workers are absolutely TERRIBLE and rude. The food is ALWAYS cold and old.
• LR

  Larry Riccio

  Mar 9, 2026
  4.0
  A mcdonalds like all the rest, usually pretty quick and efficient, but with every fast food restaurant there are peak times that times are rather slower than most
• MO

  Marcus O'Reilly

  Mar 5, 2026
  1.0
  I had a very concerning experience at this location involving a mobile drive-thru order late at night, and the situation ultimately resulted in me leaving without receiving food that I had already paid for. On February 15th at around 11:30 PM, I placed a mobile order through the McDonald’s app and arrived at the drive-thru to pick it up. When I provided my mobile code at the speaker, the employee simply said “second window” without confirming my name or order in any way. The interaction was abrupt and unusually dismissive. As I drove past the first window, an employee leaned out and yelled “later (my name).” I had not spoken to this person and did not know them. Having a staff member call out my name like that from the window was extremely uncomfortable and honestly raised red flags for me about how casually customer information from the mobile app is being handled or discussed among staff. When I reached the second window, I waited for several minutes before being told to pull around to the front doors. I asked how long the order might take, since it only contained two small items. The employee responded with, “Ummm I don’t actually know.” Because this was happening late at night, the situation became increasingly uncomfortable. I had already experienced staff calling out my name despite not knowing me, and now I was being asked to wait outside the front doors of the restaurant with no estimate for when the food would be ready. At that point I genuinely did not feel comfortable remaining there, so I chose to leave rather than continue waiting under those circumstances, despite already paying through the app. Unfortunately, the experience did not end there. I contacted McDonald’s Customer Care to request a refund for the order I never received. After several attempts to follow up, my case was automatically closed without the refund ever being processed. Mistakes happen in busy restaurants, but the combination of unprofessional staff interaction, inappropriate familiarity with customer information, being asked to wait outside late at night with no timeframe, and the inability to resolve a simple refund has made this one of the most uncomfortable experiences I have had at a McDonald’s location. I hope the franchise owner or management reviews what happened here. Situations like this, particularly late at night, deserve closer attention to staff professionalism, customer privacy, and how mobile orders are handled when something goes wrong.
• MB

  Michael Beener

  Mar 4, 2026
  4.0
  This location is always spot on in my book. Team members are always helpful and quick. Today was no exception. I placed a kiosk order and no sooner had I purchased, I saw my meal being put together. I tried the new Big Arch. It was decent. Basically two quarter pounder patties with different fixings. Tried it. No need to get it again though.