McDonald's

3.5
806 reviews
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Business Details

1152 State St, Lemont, IL
60439, United States
(630) 257-3100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1152 State St, Lemont, IL
60439, United States

Hours

Reviews

3.5
806 reviews
5 stars
306
4 stars
162
3 stars
111
2 stars
64
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Food Quality

Customers expressed dissatisfaction with the food quality, noting that items were often cold, overcooked, or not prepared as requested.

Staff Attitude

Several reviews mentioned negative interactions with staff, including rudeness and lack of professionalism.

Cleanliness

Some customers noted cleanliness issues within the restaurant, particularly in the dining area and bathrooms.
  • JJ
    Jack
    2 days ago
    1.0
    Hamburger with light ketchup American cheese and shredded lettuce 🤮
  • GG
    Graced2Flourish
    Dec 31, 2025
    3.0
    We ordered hash browns and decaffeinated coffee. The coffee was less than lukewarm. We were trying to explain this to the gentleman at the pickup window. He seemed annoyed and only concerned about the drive thru timings and asked us to go back around because there were other vehicles behind us. I ended up going inside to get a hot cup of coffee. For this I gave them 3 stars.
  • IB
    Izzy B
    Nov 30, 2025
    1.0
    You know when you go to McDonald’s you always know what you’re going to get because it’s consistent. Until you go to this location. Literally never know what you’re gonna get. It’s the most inconsistent and worst McDonalds in the history of McDonald’s locations. It’s right next to my house so it’s convenient. But i will drive the extra 10 min to go to another one. The food is NEVER hot and it’s always DRY! It’s sooo annoying! And the workers have the worst attitude. Yea i know it’s just McDonald’s, but im still paying for it! So it shouldn’t be shit everytime i get it!
  • VA
    Vanessa Alvarez
    Nov 18, 2025
    1.0
    the worst service ever. Every single time it’s “pull around to wait for your food” after it’s been placed 10 minutes ahead of time. Who is running this place???? Need to get it together.
  • NB
    Nicole B
    Oct 25, 2025
    1.0
    Every time I go there its always a problem. I always get a large ice coffee. They with give me the wrong size and don't care when I told them, or doesn't know change. There's plenty of mcds i won't bother going to this one anymore
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1152 State St, Lemont, IL?

The restaurant is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 7:00 AM to 10:00 PM.

What are the hours for McDonald's drive-thru service?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday until midnight.