McDonald's

3.5
803 reviews
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Business Details

1152 State St, Lemont, IL
60439, United States
(630) 257-3100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1152 State St, Lemont, IL
60439, United States

Hours

Reviews

3.5
803 reviews
5 stars
306
4 stars
162
3 stars
109
2 stars
65
1 star
161

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including wrong sizes and missing items.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Cleanliness

Several customers noted unsanitary conditions and dirty areas within the restaurant.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • VA
    Vanessa Alvarez
    6 days ago
    1.0
    the worst service ever. Every single time it’s “pull around to wait for your food” after it’s been placed 10 minutes ahead of time. Who is running this place???? Need to get it together.
  • AA
    alex
    Nov 13, 2025
    1.0
    Placed an order. Pulled up and windows say they are “down for maintenance”. Cool, you are down for maintenance. Why are you still taking my money for orders then when you are still open online for 3 more hours??? When they do give you food, it takes ages. I usually am waiting at the door for 10-15 minutes every single time, no matter the order. Very unsatisfactory service over the past year that I’ve been going to this location.
  • NB
    Nicole B
    Oct 25, 2025
    1.0
    Every time I go there its always a problem. I always get a large ice coffee. They with give me the wrong size and don't care when I told them, or doesn't know change. There's plenty of mcds i won't bother going to this one anymore
  • CE
    Charlie Egner
    Oct 19, 2025
    5.0
    Always treat us well even with coupons, app orders, all of that. Playplace and dinner that everyone will eat. I like all the staff. We appreciate this McDonald’s.
  • AE
    Alex England
    Oct 18, 2025
    2.0
    The employees here really need to learn what “no cheese” means. They also need to learn how to count, as a 4 piece nugget is more often than not a 3 piece. The fries here are also pretty routinely bad.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1152 State St, Lemont, IL?

The restaurant is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 7:00 AM to 10:00 PM.

What are the hours for McDonald's drive-thru service?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday until midnight.