Dunkin'

3.7
245 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lemont, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15629 W 127th St, Lemont, IL
60439, United States

Hours

Reviews

3.7
245 reviews
5 stars
124
4 stars
42
3 stars
15
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many expressing frustration over incorrect orders and lack of responsiveness.

Inconsistency

There are numerous complaints about inconsistent food and drink quality, with customers noting that their orders often do not match their requests.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as dirty and poorly maintained.

Availability

Customers noted issues with product availability, including running out of donuts and drinks, and inconsistencies in operating hours.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits, indicating that experiences can vary.
  • AD
    Al Dente
    3 days ago
    1.0
    The guy in the morning is extremely rude.
  • TN
    Thomas NightOwl
    Nov 11, 2025
    5.0
    Charlie, the Barista was very friendly, and quick on my order.I appreciate his appreciation for Veterans on Veterans Day
  • JO
    Junior Ordaz
    Oct 16, 2025
    1.0
    Terrible location to get coffee at night rude guy made my coffee nasty twice.
  • JM
    James A. Gross MD
    Oct 14, 2025
    3.0
    It's a new Dunkin' Donuts experience it's not run by Dunkin' Donuts people I don't think they eat the donuts here I really don't but I really don't like Dunkin Donuts anymore because they only last about 6 hours and this place offered nothing after 4:00 like some places do cuz they're going to get stale and it was average
  • KA
    Katie A
    Oct 12, 2025
    1.0
    I dont understand how this location is still in business. The guy is rude an not grateful for customers. I will use a different location to spend my money.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lemont, IL?

Dunkin' in Lemont, IL is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.