Dunkin'

3.7
250 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lemont, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15629 W 127th St, Lemont, IL
60439, United States

Hours

Reviews

3.7
250 reviews
5 stars
125
4 stars
42
3 stars
15
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported unwelcoming and rude staff, with several mentioning grumpy expressions and lack of greetings.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which were described as consistently dirty.

Service Speed

While some praised quick service, many others complained about slow service and long wait times, especially during busy hours.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale items and inconsistencies in preparation.
  • DD
    dp321790
    1 day ago
    2.0
    They are very rude.
  • NS
    nataly sahagun
    Dec 18, 2025
    1.0
    The people that work here have a miserable look on their face especially the 6am guy never a good morning hi or a bye nothing also I saw 2 rats coming out from their kitchen 🤢
  • KK
    Kobe
    Dec 11, 2025
    1.0
    I stopped into Dunkin’ Donuts and immediately felt the atmosphere was unwelcoming—staff had grumpy expressions and there was no friendly greeting. I ordered a toasted bagel and a medium coffee with cream, sugar, and an espresso shot. The total came to nearly $10, which felt steep given the quality. The coffee was overly sweet, and the bagel was soggy and chewy, almost as if it had been microwaved rather than toasted. Overall, the service lacked warmth and the environment didn’t compare to other coffee shops where customer interaction feels more genuine. Unfortunately, this visit left me disappointed, and I don’t plan on returning.
  • KP
    Kylie Peterlin
    Dec 9, 2025
    1.0
    Ordered a hot peppermint mocha, i received an iced drink. When i said i wanted hot, the staff said they didn’t have that when it was on the menu. I even looked it up and it is on the menu. I don’t recommend this location. They never get my order right.
  • AD
    Al Dente
    Nov 21, 2025
    1.0
    The guy in the morning is extremely rude.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lemont, IL?

Dunkin' in Lemont, IL is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.