Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lemont, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported unwelcoming and rude staff, with several mentioning grumpy expressions and lack of greetings.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which were described as consistently dirty.
Service Speed
While some praised quick service, many others complained about slow service and long wait times, especially during busy hours.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing stale items and inconsistencies in preparation.
DD
dp321790
1 day ago
2.0
They are very rude.
NS
nataly sahagun
Dec 18, 2025
1.0
The people that work here have a miserable look on their face especially the 6am guy never a good morning hi or a bye nothing also I saw 2 rats coming out from their kitchen 🤢
KK
Kobe
Dec 11, 2025
1.0
I stopped into Dunkin’ Donuts and immediately felt the atmosphere was unwelcoming—staff had grumpy expressions and there was no friendly greeting. I ordered a toasted bagel and a medium coffee with cream, sugar, and an espresso shot. The total came to nearly $10, which felt steep given the quality.
The coffee was overly sweet, and the bagel was soggy and chewy, almost as if it had been microwaved rather than toasted. Overall, the service lacked warmth and the environment didn’t compare to other coffee shops where customer interaction feels more genuine. Unfortunately, this visit left me disappointed, and I don’t plan on returning.
KP
Kylie Peterlin
Dec 9, 2025
1.0
Ordered a hot peppermint mocha, i received an iced drink. When i said i wanted hot, the staff said they didn’t have that when it was on the menu. I even looked it up and it is on the menu. I don’t recommend this location. They never get my order right.
What are the operating hours of Dunkin' in Lemont, IL?
Dunkin' in Lemont, IL is open 24 hours a day, 7 days a week, from 00:00 to 23:59.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch.
What are some of Dunkin's specialties at this location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' in Lemont offer a drive-thru service?
Yes, this Dunkin' location has a drive-thru service for customer convenience.
What nearby restaurants and fast-food options are close to Dunkin'?
Nearby restaurants include KFC, Taco Bell, and McDonald's, providing additional dining options before or after your visit to Dunkin'.
Are there nearby automotive services close to Dunkin' in Lemont?
Yes, nearby automotive services include Firestone Complete Auto Care, Jiffy Lube at 15667 W 127th St, and Interlink Auto Transport, which could be convenient for car maintenance while you enjoy your meal.
Where can I find nearby pharmacies or convenience stores near Dunkin'?
Nearby you can find Jewel-Osco and Walgreens, ideal for picking up pharmacy needs or convenience items during your trip to Dunkin'.