Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.7
(251 reviews)

Business Details

15629 W 127th St, Lemont, IL
60439, United States
(630) 243-0709
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lemont, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15629 W 127th St, Lemont, IL
60439, United States

Hours

Reviews

3.7
251 reviews
5 stars
125
4 stars
42
3 stars
15
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which were described as consistently dirty.

Product Quality

Feedback indicated inconsistency in food and drink quality, with complaints about stale items and poorly prepared orders.

Atmosphere

The atmosphere was often described as unwelcoming, with staff lacking friendliness and warmth.
  • JR
    Joshua Renteria
    Jan 24, 2026
    2.0
    Employees were rude but the food was decent and the atmosphere is typical
  • DD
    dp321790
    Jan 11, 2026
    2.0
    They are very rude.
  • NS
    nataly sahagun
    Dec 18, 2025
    1.0
    The people that work here have a miserable look on their face especially the 6am guy never a good morning hi or a bye nothing also I saw 2 rats coming out from their kitchen 🤢
  • KK
    Kobe
    Dec 11, 2025
    1.0
    I stopped into Dunkin’ Donuts and immediately felt the atmosphere was unwelcoming—staff had grumpy expressions and there was no friendly greeting. I ordered a toasted bagel and a medium coffee with cream, sugar, and an espresso shot. The total came to nearly $10, which felt steep given the quality. The coffee was overly sweet, and the bagel was soggy and chewy, almost as if it had been microwaved rather than toasted. Overall, the service lacked warmth and the environment didn’t compare to other coffee shops where customer interaction feels more genuine. Unfortunately, this visit left me disappointed, and I don’t plan on returning.
  • KP
    Kylie Peterlin
    Dec 9, 2025
    1.0
    Ordered a hot peppermint mocha, i received an iced drink. When i said i wanted hot, the staff said they didn’t have that when it was on the menu. I even looked it up and it is on the menu. I don’t recommend this location. They never get my order right.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: