Dunkin'

3.3
224 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lemont, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12371 Derby Ln, Lemont, IL
60439, United States

Hours

Reviews

3.3
224 reviews
5 stars
92
4 stars
32
3 stars
22
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, including rude staff and incorrect orders.

Management Issues

Feedback indicates dissatisfaction with management and staff training, leading to inconsistent service and product availability.

Positive Experiences

Some customers report positive experiences with friendly staff and quick service, especially after recent management changes.

Drive-Thru Concerns

Many customers express frustration with slow drive-thru service and cramped conditions.

Product Consistency

Several reviews mention issues with order accuracy and product quality, particularly with drinks.
  • FM
    faith mihaljevic
    Nov 7, 2025
    5.0
    i LOVE this dunkin! they are always quick and efficient and always makes everything i need correctly and it always tastes great!
  • FF
    Fifi Fifi
    Nov 6, 2025
    1.0
    Horrible slow service.. one car ahead of me, waited waited, car then pulled off, waited waited at window, finally girl hands me my coffee and says your all set, I asked where my donuts were she says oh, you ordered donuts, at this point I had no time for her to mosey on back , I said no I’ve been waiting forever for my coffee and sh says sorry we’ve had bit of a line,there was one car ahead of me, one car behind me.. then walks off. Not going there again

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lemont, IL?

Dunkin' in Lemont, IL is open Monday to Friday from 4:00 AM to 7:00 PM, and Saturday to Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.