Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,170 reviews
5 stars
355
4 stars
243
3 stars
251
2 stars
97
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised friendly and fast service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted poor cleanliness in the restaurant and restrooms, with some noting improvements over time.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with value for money.
- LWLaura WankelNov 9, 20251.0Honestly one of the worst experiences i have had at mcdonalds. Waited 25 minutes, the food was thrown together to the point i had to reconstruct it. I mean if i am gonna wait 25 minutes i at least expect the food to be good, but no. Cold fries, thrown together snack wraps falling apart. Makes me not want to come back at all. Drive through was barely moving, and it said my order was "on its way" 15 minutes before i even got it.
- DSDebbie SargentOct 26, 20251.0Worst service ever. We were never even acknowledged by the staff. Had to wait at least 20 minutes for our food. No one gave us our cups to get soda, so I had to walk behind the counter to get them myself. Ours was to go, order was wrong. Was not going back in to deal with it. Whoever manages this needs to do better
- RBRick BrownOct 24, 20255.0Fast Quality 5 ⭐ Service
- TBTammy BessOct 20, 20255.0Service was fast & pleasant. Food was hot & tasted as expected.
- NNNoahOct 10, 20251.0This McDonald’s is trash. I placed a mobile order ahead of time. 2 bacon McDoubles. Waited 20+ minutes. Would recommend going anywhere else
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lebanon, IL?
McDonald's in Lebanon, IL is open daily from 5:00 AM to 11:00 PM.
Is the drive-thru at McDonald's Lebanon open 24/7?
No, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What time does McDonald's start delivery service?
McDonald's delivery service operates daily from 5:30 AM to 10:30 PM.
Does McDonald's Lebanon offer curbside pickup?
Yes, McDonald's Lebanon offers curbside pickup as part of their pickup and delivery services.
Which payment methods are accepted at McDonald's Lebanon?
McDonald's Lebanon accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where exactly is McDonald's located in Lebanon, IL?
McDonald's is located at 713 S Madison St, Lebanon, IL 62254, USA.
Can I order McDonald's Lebanon meals through a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or online via their delivery URL.
What nearby places can I visit before or after dining at McDonald's Lebanon?
Nearby places include Redbox for rentals, Dollar General for discounts, and Don's IGA supermarket for groceries.
Is there a gas station conveniently close to McDonald's Lebanon?
Yes, BP gas stations are nearby, along with an ATM at Lebanon BP for your convenience.
Are there entertainment options near McDonald's Lebanon?
Yes, you can visit The Mine Shack-Lebanon casino or 50N4 Venue for concerts close to McDonald's.