Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
527 reviews
5 stars
295
4 stars
113
3 stars
61
2 stars
22
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Customers had mixed experiences with food quality, with some praising the freshness and taste, while others reported cold or poorly prepared items.
Cleanliness
The restaurant was often noted for being clean, although some customers expressed concerns about the overall atmosphere and management.
Pricing Concerns
Several customers mentioned high prices compared to other locations, leading to dissatisfaction with value for money.
Friendly Staff
Despite service issues, many reviews praised the friendliness of the staff, contributing positively to the overall experience.
- TWTalan WilliamsDec 24, 20252.0Worst Dairy Queen I had to tell the person at the drive through what I wanted to drink 5 times, employee was talking to himself while I was trying to order and food took forever.
- CAChristine AnnDec 21, 20255.0This is my favorite Dairy Queen! Such a friendly staff and the food is great and the restaurant is clean.. I always have a good experience here!
- ZFZachary FreibergDec 7, 20255.0Excellent service excellent food. Heather was extremely helpful.
- GMGlen MyersNov 9, 20255.0Great food.
- MAMichael AOct 14, 20253.0Give it to this place over the weekend. Only ordered a concrete maybe someone that ordered a meal after me. The individual received his meal while I still had to wait 10 minutes for a concrete. It was the weekend but the restaurant wasn't that busy. The concrete is made okay but the weight was too long.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Lebanon, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers to enjoy their meals outside.
Does Dairy Queen Grill & Chill provide free WiFi?
Yes, the location offers free WiFi to customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
Orders can be placed online for pickup through their official site at https://www.dairyqueen.com/en-us/order/pickup/n/41793/.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Lebanon Illinois Rotary, a community service and charity organization, or enjoy a meal at Schiappa's, a chicken wings and pizza restaurant, both just a short walk away.
Are there any nearby banks or credit unions near Dairy Queen Grill & Chill?
Yes, Regions Bank and Scott Credit Union are close by for your banking needs.
What are some nearby service and convenience options near Dairy Queen Grill & Chill?
Nearby services include Suds Detailing for auto care, U-Haul Neighborhood Dealer for storage needs, and Shell gas station for fuel and convenience shopping.