Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
521 reviews
5 stars
290
4 stars
113
3 stars
61
2 stars
21
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly from management.
Food Quality
Mixed reviews on food quality; while some enjoyed the taste, others complained about cold or poorly prepared items.
Cleanliness
The restaurant was often noted as clean, but some customers experienced issues with stale cones and overall food presentation.
Pricing Concerns
Several customers felt that prices were too high compared to other locations, leading to dissatisfaction.
Quick Service
Despite some complaints, many reviews highlighted fast service during busy times, especially in the drive-thru.
- GMGlen MyersNov 9, 20255.0Great food.
- MAMichael AOct 14, 20253.0Give it to this place over the weekend. Only ordered a concrete maybe someone that ordered a meal after me. The individual received his meal while I still had to wait 10 minutes for a concrete. It was the weekend but the restaurant wasn't that busy. The concrete is made okay but the weight was too long.
- JRJason RoddySep 12, 20253.0Old chix fingers
- RDRose DammSep 7, 20251.0They messed up all my orders and all they did was walk back to the back and switch sandwiches from on bowel to another and then when I went up to get a refund the manager wanted to give me attitude.
- TWTrinity WatkinsJul 31, 20253.0Definitely would not recommend this location, go to literally any other Dairy Queen except this one. Due to management their prices are almost 20% higher than any other location in the area. Trust me you would save more money driving a few extra minutes. Absolutely ridiculous every location should be on the same page with everything.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Lebanon, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers to enjoy their meals outside.
Does Dairy Queen Grill & Chill provide free WiFi?
Yes, the location offers free WiFi to customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
Orders can be placed online for pickup through their official site at https://www.dairyqueen.com/en-us/order/pickup/n/41793/.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Lebanon Illinois Rotary, a community service and charity organization, or enjoy a meal at Schiappa's, a chicken wings and pizza restaurant, both just a short walk away.
Are there any nearby banks or credit unions near Dairy Queen Grill & Chill?
Yes, Regions Bank and Scott Credit Union are close by for your banking needs.
What are some nearby service and convenience options near Dairy Queen Grill & Chill?
Nearby services include Suds Detailing for auto care, U-Haul Neighborhood Dealer for storage needs, and Shell gas station for fuel and convenience shopping.