McDonald's

3.1
697 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2608 West Haven Road, Lawrenceville, IL
62439, United States

Hours

Reviews

3.1
697 reviews
5 stars
190
4 stars
125
3 stars
136
2 stars
83
1 star
163

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, especially for drive-thru and mobile orders.

Food Quality

There were numerous complaints about cold, old, or improperly prepared food.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions.

Staff Attitude

Customer service was described as hit or miss, with some staff being friendly while others were rude or unhelpful.
  • LR
    Lisa Reitmeyer
    Oct 14, 2025
    5.0
    Great stop after a vet visiit
  • KA
    Kim Angle
    Oct 12, 2025
    1.0
    Lawrenceville IL decided to use the mobile app, the line the drive through was very busy? Pulled in stall 5 waited on our food for 20 minute s the gentleman that brought the food i told him I was about to call the store he said they only had 3 scheduled to work with a line of cars in the drive through, mobile orders spaces were full and looked like the inside was pretty busy. Got our food fries were cold and no ice in our drinks . Thank you
  • BB
    Brandon
    Oct 1, 2025
    1.0
    We ask for sweet and sour sauce n they didn't put it in the bag so learn to listen to the customers
  • CW
    Chelsea Watkins
    Sep 28, 2025
    2.0
    Picked up a mobile order that took over 10 minutes to receive and my triple cheese was made incorrectly and another triple cheese was missing. Also, because it took a while to receive my order, half of the sandwiches were cold. I tried to call the store multiple times directly after getting home and did not receive an answer.
  • JM
    Jacob Mounts
    Sep 27, 2025
    3.0
    It's McDonald's. Crap food at ridiculously high prices, but might be your only semi-realistic food option in a small town when you're on the go.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Lawrenceville, IL?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Is McDonald's in Lawrenceville, IL open for delivery service?

No, delivery service is not available as the location is closed for delivery every day of the week.