Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times for both drive-thru and mobile orders, often requiring them to pull forward.
Food Quality
There were numerous complaints about cold, old, or improperly prepared food, including soggy fries and hair found in meals.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and bathrooms.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.
DS
Daniel Snyder
Jan 4, 2026
5.0
Decent overall
JJ
Jordan Jones
Dec 7, 2025
1.0
They literally forget or mess something up every time! This is my 3rd time in a row something has been wrong! Ridiculous!
LW
Leia Wheeler
Dec 4, 2025
1.0
Food is ur problem all toxic chemicals and all things that are not natural in food.
LR
Lisa Reitmeyer
Oct 14, 2025
5.0
Great stop after a vet visiit
KA
Kim Angle
Oct 12, 2025
1.0
Lawrenceville IL decided to use the mobile app, the line the drive through was very busy? Pulled in stall 5 waited on our food for 20 minute
s the gentleman that brought the food i told him I was about to call the store he said they only had 3 scheduled to work with a line of cars in the drive through, mobile orders spaces were full and looked like the inside was pretty busy. Got our food fries were cold and no ice in our drinks .
Thank you
What are the drive-thru hours at McDonald's in Lawrenceville, IL?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
Is McDonald's in Lawrenceville, IL open for delivery service?
No, delivery service is not available as the location is closed for delivery every day of the week.
Does this McDonald's location offer curbside pickup?
Yes, McDonald's offers curbside pickup service at this location.
What payment options are accepted at McDonald's on West Haven Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the full menu for McDonald's in Lawrenceville?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at the McDonald's on West Haven Road?
Yes, WiFi is available at this McDonald's location.
What are some nearby places to McDonald's on West Haven Road where customers might shop or visit?
Customers can visit Walmart Supercenter for shopping, Rent One arcade for entertainment, or Ace Hardware for home improvement needs, all located nearby.
Are there nearby services to McDonald's for vehicle care?
Yes, Ultimate Auto Wash offers car wash and detailing, Sorrell's Body Shop provides auto body repair, and Halter Machine Shop offers automotive repair near McDonald's.
Where can customers go nearby for money transfer or banking services near McDonald's?
Nearby options include Western Union for money transfers and Ambraw Federal Credit Union and First Bank for banking needs.
What are some dining options near McDonald's on West Haven Road?
Besides McDonald's, nearby dining options include Ginger Ale's Lawrenceville, a local diner, and KBJ Liquors, which also serves eat and drink.