McDonald's

3.1
702 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2608 West Haven Road, Lawrenceville, IL
62439, United States

Hours

Reviews

3.1
702 reviews
5 stars
193
4 stars
125
3 stars
136
2 stars
84
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times for both drive-thru and mobile orders, often requiring them to pull forward.

Food Quality

There were numerous complaints about cold, old, or improperly prepared food, including soggy fries and hair found in meals.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and bathrooms.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.
  • DS
    Daniel Snyder
    Jan 4, 2026
    5.0
    Decent overall
  • JJ
    Jordan Jones
    Dec 7, 2025
    1.0
    They literally forget or mess something up every time! This is my 3rd time in a row something has been wrong! Ridiculous!
  • LW
    Leia Wheeler
    Dec 4, 2025
    1.0
    Food is ur problem all toxic chemicals and all things that are not natural in food.
  • LR
    Lisa Reitmeyer
    Oct 14, 2025
    5.0
    Great stop after a vet visiit
  • KA
    Kim Angle
    Oct 12, 2025
    1.0
    Lawrenceville IL decided to use the mobile app, the line the drive through was very busy? Pulled in stall 5 waited on our food for 20 minute s the gentleman that brought the food i told him I was about to call the store he said they only had 3 scheduled to work with a line of cars in the drive through, mobile orders spaces were full and looked like the inside was pretty busy. Got our food fries were cold and no ice in our drinks . Thank you

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Lawrenceville, IL?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Is McDonald's in Lawrenceville, IL open for delivery service?

No, delivery service is not available as the location is closed for delivery every day of the week.