Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Numerous reviews mentioned cold, old, or poorly prepared food, including soggy fries and raw chicken.
Service Speed
Customers frequently experienced long wait times for their orders, both in-store and through the drive-thru.
Cleanliness
Several reviews highlighted dirty conditions in the restaurant, including unclean tables and bathrooms.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.
KG
Kayleigh Gonzalez
6 days ago
1.0
First time at this McDonald’s since I’m not from here, so I ordered my food thinking I was going to get my 6 piece chicken nuggets. No I did not get the nuggets that I paid for. Ridiculous. Do better, or get better staff who know how to read orders and get them right.
VM
Valorie Marie
Jan 30, 2026
3.0
Came through the drive through yesterday and got the ranch chick wrap. It was RAW!! The night before I came through for a drink & it was flat and got completely cold frys. do better there is already enough sickness to be going around. I was generally not happy.
DS
Daniel Snyder
Jan 4, 2026
5.0
Decent overall
JJ
Jordan Jones
Dec 7, 2025
1.0
They literally forget or mess something up every time! This is my 3rd time in a row something has been wrong! Ridiculous!
LW
Leia Wheeler
Dec 4, 2025
1.0
Food is ur problem all toxic chemicals and all things that are not natural in food.
What are the drive-thru hours at McDonald's in Lawrenceville, IL?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
Is McDonald's in Lawrenceville, IL open for delivery service?
No, delivery service is not available as the location is closed for delivery every day of the week.
Does this McDonald's location offer curbside pickup?
Yes, McDonald's offers curbside pickup service at this location.
What payment options are accepted at McDonald's on West Haven Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the full menu for McDonald's in Lawrenceville?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at the McDonald's on West Haven Road?
Yes, WiFi is available at this McDonald's location.
What are some nearby places to McDonald's on West Haven Road where customers might shop or visit?
Customers can visit Walmart Supercenter for shopping, Rent One arcade for entertainment, or Ace Hardware for home improvement needs, all located nearby.
Are there nearby services to McDonald's for vehicle care?
Yes, Ultimate Auto Wash offers car wash and detailing, Sorrell's Body Shop provides auto body repair, and Halter Machine Shop offers automotive repair near McDonald's.
Where can customers go nearby for money transfer or banking services near McDonald's?
Nearby options include Western Union for money transfers and Ambraw Federal Credit Union and First Bank for banking needs.
What are some dining options near McDonald's on West Haven Road?
Besides McDonald's, nearby dining options include Ginger Ale's Lawrenceville, a local diner, and KBJ Liquors, which also serves eat and drink.
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