Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Please be advised that I paid for a large sweet tea. The sweet tea was full of ice. I requested that they take some of the ice out, at least halfway. The manager stated, “We don’t do that with the sweet tea or lemonade here. It must come with ice”. So, I was like ma’am, OK. Can I switch the drink? She took the sweet tea and threw it in the garbage with a forceful attitude. I request a refund. She was so nasty, disrespectful, hateful and gross. I refuse to revisit this place.
BT
Bj Thomas
Apr 4, 2026
1.0
I pulled over right after leaving the drive-thru because I felt the need to share this experience. The employee taking orders this morning 8:18am was very rude and unprofessional. I asked for a sandwich that I had ordered from this location just yesterday, and I was told they don’t make it, without any explanation.
Rather than argue, I left the drive-thru, parked, and ordered through the app instead. When I got to the window, I was met with more attitude, which made the experience even worse.
I also tried to bring this to the manager’s attention, but it didn’t feel like my concern was fully understood or addressed. Overall, this was a disappointing experience, especially compared to past visits.
CT
Cayla Thompson
Mar 28, 2026
1.0
The ranch wraps are VERY dry here!!! So I started asking for extra ranch. They always reassure me that they added the extra ranch. Etc everytime I make it home…there’s no extra ranch. Not only that…but, they’re charging me for extra ranch…only for them not to add it. I always ask for extra salt in fresh fries as well…the fries are never fresh nor do they have ANY salt on them.
BC
Brenda Beard -Cooper
Mar 1, 2026
1.0
I usually go to the McDonald’s. It seems like it’s under a new management which obvious just don’t give a damn about the customers had to return food. The person was an apologetic. The place was filthy. I won’t be going back. The employees the young ladies were cursing right in front of the customers is going down sad
PW
Paul Williams
Feb 6, 2026
5.0
Friendly staff , speedy service, and my food was fresh and hot
What are the operating hours for McDonald's in Lansing, IL?
McDonald's in Lansing, IL is open 24 hours every day of the week.
Is there a drive-thru service available and what are its hours?
Yes, there is a drive-thru service available 24/7, open all day every day.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 1:30 AM. You can order online or via the McDonald's App.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
This location offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Lansing, IL?
McDonald's is located at 17810 S Torrence, Lansing, IL 60438, USA.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Johnny K's Patio, Dairy Queen, Subway, Baskin Robbins, Dunkin', and Golden Crown.
What automotive services are available near McDonald's in Lansing?
Nearby automotive services include Jiffy Lube, Forza Customs, Jim's Auto Clinic, Auto Clinic & Muffler Shop, Phillips Chevrolet Lansing Service, and Ridgeway Chevrolet Inc.
Are there nearby entertainment or community spaces around this McDonald's location?
Yes, The Steven Center of Performing Arts and Arcadia Palace Masonic Lodge are nearby community and entertainment options.
How can customers use technology to order or access offers at this McDonald's?
Customers can order via the McDonald's app available on iOS and Android, use mobile ordering, and access mobile offers and rewards through MyMcDonald's Rewards.
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