When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lansing. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or stale items.
Wait Times
Long wait times for orders were frequently mentioned, with some customers waiting over an hour for their food.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of accountability and poor handling of customer complaints.
BI
B3R INC
Dec 29, 2025
5.0
I always get the Cajun Corn.
EW
El Walters
Dec 13, 2025
1.0
Food was ok. Would’ve been better if fresh despite me asking for it fresh. However the service was TERRIBLE!!! They were very rude and acted as if I couldn’t get fresh food like I didn’t just spend my money. Manager Jesse really needs to be replaced because his customer service is trash.
DS
Dion Sr.
Nov 27, 2025
1.0
Restaurant GM has no customer service skill in there on thanksgiving in service was terrible waited for over an hour and when I asked about my order got a nasty attitude from the GM, who then wanted me to leave the establishment because he was mad cause he had to come in on this day, need to get a very GM who know how to deal with situations
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Lansing offer?
Wingstop Lansing offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Lansing?
Wingstop Lansing is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Lansing offer delivery and pickup options?
Is there a drive-through option available at Wingstop Lansing?
No, Wingstop Lansing does not have a drive-through service.
What payment methods are accepted at Wingstop Lansing?
Wingstop Lansing accepts American Express, Discover, Mastercard, and Visa.
Where is Wingstop Lansing located?
Wingstop Lansing is located at 17707 Torrence Ave, Lansing, IL 60438, United States.
How can I order Wingstop Lansing wings online?
You can order online for carryout or delivery through Wingstop's website or their app available on iOS and Android.
What nearby restaurants can I visit before or after Wingstop Lansing?
Nearby dining options include Checkers at 17701 S. Torrence Ave., Charleys Cheesesteaks, Sharks Lansing, Subway, Dunkin', Baskin Robbins, and Papa John's Pizza.
Are there any nearby services useful for Wingstop customers?
Yes, nearby services include AT&T Stores for mobile needs, CD One Price Cleaners for laundry, Marathon gas station, and Hertz car rental agency.
What nearby fitness and beauty options are available near Wingstop Lansing?
Customers can visit Planet Fitness for workouts and salons like Ask4tish, Cherry The CUT BOSS, Fierce Manes Salon & Spa, and SEVA Beauty for beauty and spa services.