Wingstop

3.2
648 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lansing. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
17707 Torrence Ave, Lansing, IL
60438, United States

Hours

Reviews

3.2
648 reviews
5 stars
240
4 stars
104
3 stars
69
2 stars
40
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or stale items.

Wait Times

Long wait times for orders were frequently mentioned, with some customers waiting over an hour for their food.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of accountability and poor handling of customer complaints.
  • BI
    B3R INC
    Dec 29, 2025
    5.0
    I always get the Cajun Corn.
  • EW
    El Walters
    Dec 13, 2025
    1.0
    Food was ok. Would’ve been better if fresh despite me asking for it fresh. However the service was TERRIBLE!!! They were very rude and acted as if I couldn’t get fresh food like I didn’t just spend my money. Manager Jesse really needs to be replaced because his customer service is trash.
  • DS
    Dion Sr.
    Nov 27, 2025
    1.0
    Restaurant GM has no customer service skill in there on thanksgiving in service was terrible waited for over an hour and when I asked about my order got a nasty attitude from the GM, who then wanted me to leave the establishment because he was mad cause he had to come in on this day, need to get a very GM who know how to deal with situations
  • KR
    Keianna Raglon
    Nov 14, 2025
    5.0
    Jessie
  • GR
    Gabriela R Rodriguez
    Nov 14, 2025
    5.0
    Jesse was very welcoming

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.