Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,352 reviews
5 stars
370
4 stars
256
3 stars
211
2 stars
127
1 star
388
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with undercooked or cold food, including raw chicken and stale fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and overall restaurant operations.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sticky floors and unclean dining areas.
Inconsistent Experience
Customers noted that experiences varied greatly, with some praising the food and service while others had negative encounters.
- RHRaymond HicksDec 15, 20252.0Chicken was undercooked. Cashier ran my card and didn't scan the app for my discount. He said "I already scanned it" as if canceling and rescanning isn't an option.
- JGJennifer GodfreyDec 8, 20254.0Ordered food at drive thru service was decent had to wait about 5 minutes for food but was hot and taste was good
- WSWilL SinNDec 4, 20251.0STAY AWAY! TOO MANY ISSUES TO RISK YOUR MONEY!
- LCLupers CandelariaDec 4, 20251.0Just picked up a biggie bag and a number 1 Double and my meat wasn't even cooked. Talk about disgusting and them waiting for lawsuit.
- AJAlec JohnsonDec 2, 20251.0Visited 12/01/2025 at 11:09 pm and got the worst meal I ever had from Wendy’s My entire order was wrong dry and cold I will be reaching out to superiors
Frequently Asked Questions About Wendy's
Is Lansing Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Lansing, IL?
The drive-thru at Wendy's in Lansing is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location in Lansing open for dine-in and delivery?
Yes, this Wendy's location serves dine-in customers and offers delivery where available.
Does Wendy's in Lansing serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Lansing?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their website, mobile app, and in-restaurant posters.
How can I contact Wendy's in Lansing for questions or feedback?
You can call (708) 895-8070, use live chat via Wendy's Contact page, or complete their Customer Satisfaction Survey online.
Are there other dining options near Wendy's in Lansing?
Yes, nearby restaurants include Tacos & Burritos Rancho Grande, GiGi Willikers Hoagies and Wings, Hooters, and Dunkin'.
What nearby establishments can I visit along with Wendy's in Lansing?
Alongside Wendy's, you can visit Boost Mobile for phone needs, State Farm Insurance Agent for insurance services, and Suburban Chiropractic for health services.
Are there entertainment or leisure venues near Wendy's in Lansing?
Yes, Club Hawthorne, a football stadium and sports venue, is nearby for leisure activities.