Brand Certified
Wendy's
3.1(1359 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
17100 S. Torrence Avenue, Lansing, IL
60438, United States
Certified by Wendy's • Feb 22, 2026
(708) 895-8070
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/il/lansing/17100-s-torrence-avenue
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.1
1,359 reviews
5 stars
373
4 stars
258
3 stars
211
2 stars
127
1 star
390
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, such as undercooked items, cold food, and incorrect orders.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness.
Cleanliness
There were complaints about the cleanliness of the restaurant, including sticky floors and unsanitary conditions.
Mixed Experiences
While some customers had positive experiences with food and service, these were overshadowed by numerous negative reviews.
- CPChristine P1 day ago1.0I'm all about people working however if your skills do not match the job then maybe you shouldn't be taking orders. We ordered 2 baconators and a fish sandwich. What we got was 2 cheeseburgers and a fish sandwich. Very disappointed 😞
- MBMichael BradfordJan 18, 20264.0Fast, friendly and efficient service, food was hot & delicious.
- MTMarcos ThompsonJan 15, 20261.0Damm! Im in town for repairs and the locals told me to stay away & looking at the reviews I understand why.
- RHRaymond HicksDec 15, 20252.0Chicken was undercooked. Cashier ran my card and didn't scan the app for my discount. He said "I already scanned it" as if canceling and rescanning isn't an option.
- JGJennifer GodfreyDec 8, 20254.0Ordered food at drive thru service was decent had to wait about 5 minutes for food but was hot and taste was good
Frequently Asked Questions About Wendy's
Is Lansing Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Lansing, IL?
The drive-thru at Wendy's in Lansing is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location in Lansing open for dine-in and delivery?
Yes, this Wendy's location serves dine-in customers and offers delivery where available.
Does Wendy's in Lansing serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Lansing?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their website, mobile app, and in-restaurant posters.
How can I contact Wendy's in Lansing for questions or feedback?
You can call (708) 895-8070, use live chat via Wendy's Contact page, or complete their Customer Satisfaction Survey online.
Are there other dining options near Wendy's in Lansing?
Yes, nearby restaurants include Tacos & Burritos Rancho Grande, GiGi Willikers Hoagies and Wings, Hooters, and Dunkin'.
What nearby establishments can I visit along with Wendy's in Lansing?
Alongside Wendy's, you can visit Boost Mobile for phone needs, State Farm Insurance Agent for insurance services, and Suburban Chiropractic for health services.
Are there entertainment or leisure venues near Wendy's in Lansing?
Yes, Club Hawthorne, a football stadium and sports venue, is nearby for leisure activities.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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