Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,344 reviews
5 stars
367
4 stars
255
3 stars
211
2 stars
126
1 star
385
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both drive-thru and dine-in experiences.
Food Quality
Customers frequently mentioned cold, stale, or poorly prepared food, with some expressing disappointment in the freshness of their meals.
Customer Service
Several reviews noted rude or unprofessional staff, with complaints about poor communication and lack of customer engagement.
Management Issues
Feedback indicated a lack of effective management, with reports of unresponsive managers and inadequate staffing during busy times.
- DWDenise WhiteheadOct 31, 20255.0I had a tastes for one of Wendy's frosty, so my daughter and I went and got double hamburger. fries and a frosty. The burger was good and so was the frosty, but I was disappointed when we got home the fries were cold.
- AAAnonymousOct 26, 20251.0Order food, missing items, food cold, then when I tried to call the Wendy's they did not answer the phone, picked up and hung up 3 times on me and the 4th time they picked up and put a loud whistle into the phone. Awful place!!!
- MYMe YouOct 23, 20251.0Forgot most of the food
- CSC. SextonOct 14, 20255.0For the most part the food is pretty good for fast food. The manager goes above and beyond by making sure your order is correct. If she's not there, sometimes the late night experience is a toss-up if they're out of something or something is forgotten.
- IFI’m a foodySep 26, 20253.0It’s Wendy’s they cool
Frequently Asked Questions About Wendy's
Is Lansing Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lansing, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lansing, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 895-8070.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lansing Wendy’s serve breakfast?
Yes, this Wendy’s location in Lansing, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Lansing, IL?
The drive-thru at Wendy's in Lansing is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location in Lansing open for dine-in and delivery?
Yes, this Wendy's location serves dine-in customers and offers delivery where available.
Does Wendy's in Lansing serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Lansing?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their website, mobile app, and in-restaurant posters.
How can I contact Wendy's in Lansing for questions or feedback?
You can call (708) 895-8070, use live chat via Wendy's Contact page, or complete their Customer Satisfaction Survey online.
Are there other dining options near Wendy's in Lansing?
Yes, nearby restaurants include Tacos & Burritos Rancho Grande, GiGi Willikers Hoagies and Wings, Hooters, and Dunkin'.
What nearby establishments can I visit along with Wendy's in Lansing?
Alongside Wendy's, you can visit Boost Mobile for phone needs, State Farm Insurance Agent for insurance services, and Suburban Chiropractic for health services.
Are there entertainment or leisure venues near Wendy's in Lansing?
Yes, Club Hawthorne, a football stadium and sports venue, is nearby for leisure activities.