Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lansing, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
508 reviews
5 stars
259
4 stars
105
3 stars
58
2 stars
24
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with some staff providing excellent service while others are reported as rude or inattentive.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Drive-thru and in-store service times vary greatly, with many customers experiencing long waits.
Product Quality
Inconsistent quality of food and beverages, with some customers reporting spoiled or poorly made items.
Staff Training
Concerns about staff training and efficiency, with calls for better management and training practices.
- RMRita Meek3 days ago5.0I love this location!!! Staff is always kind. My order is always right. They let me ask questions about the menu. And I live no where near here but will drive to this location when I can.
- STShayda ThomasNov 14, 20251.0When I walked up to the counter, the cashier looked me dead in the face and said absolutely nothing. I said "Hi, good morning" Her: "Oh good morning😐" she was also smacking on gum the entire time she was speaking to me. I order the same thing everytime, however this time really upset me. It was like an extra $2 today( the way she rung it up) there was even a .05 cent "swirl charge". I still paid because I wanted it, I get it as a treat so I said what the heck let's just get it and hope it tastes good. It was the most disgusting coffee I've ever had the displeasure of tasting. That mixed with the bad attitude of the cashier makes me not want to come back. I'm truly upset by this experience.
- ERErnest RobersonNov 3, 20251.0Nov 3rd 8:50am gave me two bags of cold snacking bacon .wtf
- JFJose FregozoOct 29, 20255.0I order at the drive through and the employee remembers my order, great customer service. Line moves quick during the morning work rush!
- ALAriana LopezOct 11, 20251.0I went today through the drive thru on 10/11/25 around 6 pm and ordered an iced caramel macchiato with almond milk. I took one sip and immediately realized it was regular milk and not almond milk. I pulled back around and I told her my coffee was supposed to be made with almond milk and she insisted it was almond milk and kept saying she was the one that made it. There wasn’t a sticker on the cup that said almond milk on it. I order this all the time, and there is a huge difference in taste between regular milk and almond milk. It’s okay to make mistakes, but it’s not okay to gaslight customers over it.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Lansing, IL?
Dunkin' in Lansing, IL is open Monday through Friday from 4:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to 11:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special seasonal items are available at this Dunkin'?
The current seasonal menu features Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real cereal milk.
How can I order ahead from Dunkin' at 17733 Torrence Ave?
You can order ahead using the Dunkin' mobile app available on Apple and Android or via their online order URL for a quick grab and go experience.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort foods suitable for breakfast, lunch, brunch, and dinner.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What nearby places can I visit before or after stopping at Dunkin' on Torrence Ave?
Nearby places include Baskin Robbins for ice cream, Wingstop for chicken meals, and the AT&T Store for mobile needs, all within easy reach from Dunkin'.
Is there a gas station near Dunkin' where I can fuel up along with grabbing coffee?
Yes, the Marathon gas station, which also offers coffee, is located nearby for a convenient stop for fuel and refreshments.
Are there fitness or recreational facilities near Dunkin' in Lansing?
Yes, Planet Fitness gym and Champions II BBQ sports and recreation venue are nearby for fitness and leisure activities.
Can families with children comfortably visit this Dunkin' location?
Yes, this Dunkin' welcomes families and children and provides free Wi-Fi as well as dine-in, delivery, and takeout options.