Dunkin'

3.9
511 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lansing, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17733 Torrence Ave, Lansing, IL
60438, United States

Hours

Reviews

3.9
511 reviews
5 stars
262
4 stars
106
3 stars
58
2 stars
24
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and attentive, while others are criticized for rudeness and poor communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent drink preparation.

Cleanliness

The restaurant is generally noted for being clean, but some customers have mentioned poor conditions and lack of attention to cleanliness during busy times.

Speed of Service

Service speed is inconsistent; some customers appreciate quick service, while others experience long wait times and delays.
  • ES
    Evelyn Stewart
    Dec 7, 2025
    5.0
    Restaurant is always nice & clean. Ice cream is delicious
  • RM
    Rita Meek
    Nov 21, 2025
    5.0
    I love this location!!! Staff is always kind. My order is always right. They let me ask questions about the menu. And I live no where near here but will drive to this location when I can.
  • ST
    Shayda Thomas
    Nov 14, 2025
    1.0
    When I walked up to the counter, the cashier looked me dead in the face and said absolutely nothing. I said "Hi, good morning" Her: "Oh good morning😐" she was also smacking on gum the entire time she was speaking to me. I order the same thing everytime, however this time really upset me. It was like an extra $2 today( the way she rung it up) there was even a .05 cent "swirl charge". I still paid because I wanted it, I get it as a treat so I said what the heck let's just get it and hope it tastes good. It was the most disgusting coffee I've ever had the displeasure of tasting. That mixed with the bad attitude of the cashier makes me not want to come back. I'm truly upset by this experience.
  • ER
    Ernest Roberson
    Nov 3, 2025
    1.0
    Nov 3rd 8:50am gave me two bags of cold snacking bacon .wtf
  • JF
    Jose Fregozo
    Oct 29, 2025
    5.0
    I order at the drive through and the employee remembers my order, great customer service. Line moves quick during the morning work rush!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lansing, IL?

Dunkin' in Lansing, IL is open Monday through Friday from 4:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.