Checkers

3.5
834 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
17701 S. Torrence Ave., Lansing, IL
60438, United States

Hours

Reviews

3.5
834 reviews
5 stars
323
4 stars
176
3 stars
112
2 stars
55
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, both in the drive-thru and inside the restaurant, with some waiting over an hour for their orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and floors, leading to a negative perception of the restaurant's hygiene.

Customer Service

A significant number of customers experienced rude and unprofessional behavior from staff, contributing to a poor overall service experience.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders, food not being fresh, and even instances of food poisoning.

Mixed Experiences

Several reviews indicated that experiences varied greatly depending on the staff working, with some praising the service while others reported significant issues.
  • JT
    Just Tosh
    1 day ago
    1.0
    Bad enough all the checkers are closing, this location has the audacity to not have a scanner. Checkers food is below MID let's be honest. The fries are the only item worth eating. Close down man!!!! Matter fact let me get ICE on the case.
  • AJ
    Aaliyah Johnson
    Nov 13, 2025
    5.0
    Because I had fries
  • LP
    Lawanda Postell
    Nov 10, 2025
    1.0
    The food is flavorless.
  • AR
    Ace Da Rapper
    Oct 17, 2025
    1.0
    Waited in the drive through for 1 whole hour with only 2 cars in front of me only ordered 2 slushies, 2 chicken sandwiches with cheese & some hot wings after the hour we finally get to the window. I use Apple Pay so I can tap to pay the worker takes my phone to tap she then looks confused calling other workers the drive through window door closed with her still having my phone for 5 full minutes she proceeded to try to tap & tell me I need to reactivate it again so she can tap it so my order can be paid. After the payment goes through they asked us to wait by the door for them the bring the food & drinks out took them an additional 25 mins to do that this is BEYOND the SLOWEST RESTAURANT I’ve ever experienced in my life restaurant like this will not last long based on the quality and the experience the slushies was disgusting I had to throw mine in the trash I WIL NEVER EVER GO BACK TO THIS LOCATION AGAIN MARK MY WORDS. Worst service in the world.
  • GM
    G Mills
    Oct 16, 2025
    2.0
    Incredibly slow! 10pm (far from peak time) and my order is more than 10 minutes late and still waiting) even though the app has shown "ready for pickup" for 5 minute. People are waiting in line 10 minutes just to be acknowledged by someone so they can place an order. I can't imagine how slow this place is at peak lunch or dinner times! 20 minutes late and they couldn't even get the order right. The All-American cheeseburger isn't supposed to have mayo on it but for some reason this one does. If these are the buffalo chicken strips they definitely don't look like the picture in the app.

Frequently Asked Questions About Checkers

What are the Checkers Lansing location's hours of operation?

Checkers Lansing is open from 10:00 AM to 2:00 AM Monday to Thursday and Sunday; from 10:00 AM to 4:00 AM on Friday and Saturday.

Does Checkers Lansing offer drive-thru and take out services?

Yes, Checkers Lansing offers both drive-thru and take out services for customer convenience.