Buffalo Wild Wings

4.0
1422 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3720 Ridge Road, Lansing, IL
60438, United States

Hours

Reviews

4.0
1,422 reviews
5 stars
830
4 stars
208
3 stars
134
2 stars
72
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, inattentive staff, and unprofessional behavior from waitstaff.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and missing items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the overall food quality at times.

Management Concerns

Several reviews indicated dissatisfaction with management's response to service issues and staff behavior, suggesting a need for better oversight.
  • JC
    Jose Luis Cuanetl Cruz
    2 days ago
    4.0
    Lately they take time to give you your order. if you order over the phone, they tell you that it will be ready in 30 minutes. when you get to pick up your order, you may wait 30 to 50 minutes longer.
  • CD
    Crystal Dennis
    Jan 5, 2026
    1.0
    1 star is generous. 35 minutes for 1 drink. Food never came out. People came in AFTER us, ate a full meal and left before we were even served.
  • CC
    cirina correa
    Jan 4, 2026
    1.0
    We were seated and given the menus, but the waitress never arrived for over half an hour, not even for drinks. We decided to go on buffalo on Torrence.
  • MM
    M M
    Dec 26, 2025
    1.0
    As I’m sitting here waiting for my watermelon Red Bull. 32 minutes after ordering it, finally showed up. A hole 8 customers here at 2:45pm on a Friday. I see why this place is dead.
  • JJ
    Joe Okasheh (Purple Jay)
    Dec 16, 2025
    3.0
    The waitress did not bring napkins or silverware. The waitress was rubbing her nose and face then handling our food. I was able to see her inside the kitchen. It was disgusting. I asked the waitress if she can put the basketball game on the screen I was facing, she never did. IT TOOK OVER 20 MINUTES JUST TO PAY and 35+ just to get the check. We Ordered ICE TEA but we received it with no ice. We had to ask for ice three times.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings known for?

Buffalo Wild Wings is known for their award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Lansing, IL?

The restaurant is open every day from 11:00 AM. Monday through Wednesday and Sunday close at 11:00 PM, while Thursday through Saturday close at 11:59 PM.