Numerous customers reported long wait times for service, inattentive staff, and unprofessional behavior from waitstaff.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and missing items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the overall food quality at times.
Management Concerns
Several reviews indicated dissatisfaction with management's response to service issues and staff behavior, suggesting a need for better oversight.
JC
Jose Luis Cuanetl Cruz
2 days ago
4.0
Lately they take time to give you your order. if you order over the phone, they tell you that it will be ready in 30 minutes. when you get to pick up your order, you may wait 30 to 50 minutes longer.
CD
Crystal Dennis
Jan 5, 2026
1.0
1 star is generous. 35 minutes for 1 drink. Food never came out. People came in AFTER us, ate a full meal and left before we were even served.
CC
cirina correa
Jan 4, 2026
1.0
We were seated and given the menus, but the waitress never arrived for over half an hour, not even for drinks. We decided to go on buffalo on Torrence.
MM
M M
Dec 26, 2025
1.0
As I’m sitting here waiting for my watermelon Red Bull. 32 minutes after ordering it, finally showed up. A hole 8 customers here at 2:45pm on a Friday. I see why this place is dead.
JJ
Joe Okasheh (Purple Jay)
Dec 16, 2025
3.0
The waitress did not bring napkins or silverware. The waitress was rubbing her nose and face then handling our food. I was able to see her inside the kitchen. It was disgusting. I asked the waitress if she can put the basketball game on the screen I was facing, she never did. IT TOOK OVER 20 MINUTES JUST TO PAY and 35+ just to get the check. We Ordered ICE TEA but we received it with no ice. We had to ask for ice three times.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings known for?
Buffalo Wild Wings is known for their award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Lansing, IL?
The restaurant is open every day from 11:00 AM. Monday through Wednesday and Sunday close at 11:00 PM, while Thursday through Saturday close at 11:59 PM.
Where is Buffalo Wild Wings located in Lansing?
Buffalo Wild Wings is located at 3720 Ridge Road, Lansing, IL 60438.
How can I contact Buffalo Wild Wings in Lansing?
You can reach Buffalo Wild Wings at +1 708-895-3300.
Is Buffalo Wild Wings in Lansing a good spot to watch sports?
Yes, Buffalo Wild Wings is a sports bar known for its lively atmosphere, making it a great place to watch sports games.
Does Buffalo Wild Wings offer takeout service?
Yes, Buffalo Wild Wings in Lansing offers takeout service for your convenience.
Are there coffee shops near Buffalo Wild Wings in Lansing?
Yes, Mugs & Magick, which is a coffee shop and tea room, is nearby where you can enjoy coffee before or after your visit.
What other food options are close to Buffalo Wild Wings in Lansing?
You can find DanO Dogs, a fast food and hot dog restaurant, and Rico's Pizza, an Italian pizza restaurant, both close to Buffalo Wild Wings for more dining choices.
If I need dental care near Buffalo Wild Wings, where can I go?
Lansing Dental Clinic is a nearby dental office where you can receive professional dental services.
Is there a place nearby to pick up comics or books when visiting Buffalo Wild Wings?
Yes, Screaming Monkey Comics is close by, offering comic books and bookstore selections for fans and readers.