Wingstop

3.3
136 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lakemoor. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
27450 IL-120, Lakemoor, IL
60051, United States

Hours

Reviews

3.3
136 reviews
5 stars
58
4 stars
17
3 stars
7
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Many customers reported issues with food quality, including undercooked wings, soggy fries, and inconsistent seasoning.

Order Accuracy

Several reviews mentioned problems with incorrect orders, missing items, and lack of attention to detail.

Cleanliness

Multiple customers expressed concerns about cleanliness and food handling practices in the establishment.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for being unprofessional and disrespectful.
  • LK
    Lux On Koolaids
    Dec 19, 2025
    1.0
    If you ever call and a some young American male answer hang up he was extremely disrespectful he raised his voice at me, he also started chuckling a little bit and straight up hung up on me. Note for the manager of the establishment if you know how I’m talking about him please consider firing him he is overall a disrespectful person. DONT CALL THIS PLACE
  • JP
    John Paul
    Dec 7, 2025
    5.0
    As I walk in eager for the boneless bbq wings and fries I ordered, this young lady greets me with such enthusiasm. I tell her that I placed an order, and she asked for a name and boom, I got my order immediately. Although the only issue was how heavy the door is, I was satisfied with my food, it was very delicious! I will be returning in the future!
  • GG
    Guadalupe
    Dec 7, 2025
    5.0
    The wings were cooked perfectly, our food was correct and it took a bit long but it looked busy today and though there was only 2 staff members we still got treated with a good attitude. The young lady was so nice to me and my husband. Only bad thing is how heavy the door is. Overall a 10/10 and I will definitely be coming back!!
  • YC
    Yadira Contreras
    Dec 6, 2025
    1.0
    El dia de ayer compre unas alitas y la mitad de mi pedido estaban crudas...
  • KM
    Kevin Morrison
    Dec 4, 2025
    1.0
    First time ever at any wing stop. Definitely not a good first impression. I'm not surprised why this location has such a poor rating. Walked in and no staff, both were hiding out of sight. The young lady at the counter that came out to take my order look like she'd rather be burning her own skin off than have to do any work. Once they took my order, I sat and waited while she hid away and nobody started to prepare my food. After about 6 minutes, the guy came out of his hiding spot in the back and slowly began preparing my order of a sandwich combo. Once the food was ready, neither of the staff said another word to me and went back into hiding. Food was not good. Way over seasoned to the point that I couldn't taste anything but lemon pepper and salt. It's clear there is zero leadership and standards at this business. Bad staff and poor practices. Won't make this mistake again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.