Dunkin'

Reviews

• SH

  Sarah Howell

  3 days ago
  1.0
  Pulled up to the drive-through this morning and this drive-through appears like it has two lanes. There’s a speaker on the left with the menu before it to order and then there is a speaker on the right that says I’m the speaker “order here“. I pulled up to the speaker that said order here and I was informed by the employee that that speaker is for picking up mobile orders only. After I told them that I did not know that because it says to order here on the speaker, I asked if I could order there and that employee told me yes but you will have to wait. So the person that was in front of me at the “regular speaker“ order their food and they pulled up to Pay then the next person pulled up to the speaker that arrived after I arrived, and they proceeded to take that person‘s order ahead of me. Dunkin’ Donuts is Dunkin’ Donuts. They are all the same so when you have a franchise business, like this, customer service is extremely important to help you stand out from another Dunkin’ Donuts location. I do not think I will be returning to this location after the experience this morning. If they do not want people to order a dead speaker, they need to put a sign on there that says speaker for mobile orders only. Otherwise they should’ve allowed me to order the same as anybody else. There is no signage saying that that speaker is for mobile orders only I left without even being able to order my food.
• RT

  Roman De la Torre

  Dec 16, 2025
  1.0
  I don’t go there anymore, but today I went and again the same person gave me the wrong thing again, when I said you gave me the wrong thing the Hispanic lady was very rude and always has a bad attitude, I hope who ever is in charge teaches her good customer service , otherwise this location will be losing customers.
• SS

  Samantha

  Dec 11, 2025
  1.0
  Manager or team leader working 12-11-25 was extremely rude and unprofessional. They forgot my cream cheese spread so I had to go back to get it. I explained they forgot it and asked if they could make me a new bagel(gave them my original bagel) since it was now cold. I was told that they would not make me a new one and was told it was my fault it was cold.
• AP

  Aga P

  Nov 13, 2025
  5.0
  I like this location. They are really fast with getting the order done. Quick and efficient
• KJ

  K J

  Oct 7, 2025
  5.0
  I can’t tell you how awesome Ashley is. She has just as many regulars as we do at my restaurant. Most people that walk in she knows their order and little snippets of their life. She clearly cares to create the environment for repeat customers. I’ll get my staff donuts and they can’t believe how fresh they are. A coworker today said “I’ve worked at three Dunkin’s and I’ve never had donuts this fresh”. Thank you for everything Ashley!

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