Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude and aggressive behavior from staff, particularly in the drive-thru.
Food Quality
Inconsistent food quality was noted, with some customers experiencing cold or improperly cooked items.
Cleanliness
The restaurant was generally described as clean, but some customers reported unpleasant odors.
Order Accuracy
Several reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Positive Experiences
Despite the issues, many customers praised the food quality, particularly the burgers and fries, and noted friendly service on some occasions.
SK
Scott Konnen
Oct 17, 2025
5.0
I'm disappointed they changed their hours . Id have breakfast there on my way to work but now I can't . Was the only place you could get a big work truck in or a truck and trailer. You could pull up and honk your horn and the lady's would come to the window.( They are the best and the cook is great to )The new hours suck they don't open till 8 am and I guess I'll have to find a new place to get breakfast. Other wise I like this place and the people who work there .
DW
Duke Warner
Oct 13, 2025
4.0
Solid fast food
CM
Consuelo Minnberg
Sep 9, 2025
5.0
Excellent service thank you very much
CP
charles peoples
Aug 6, 2025
5.0
Their breakfast sandwiches are amazing
NE
Nirvana Ericson
Jul 27, 2025
1.0
I just came here with family and we had gotten a son of baconator meal exchanging the fry for a baconater fry and the drink for an Oreo frosty.
The takis meal which comes with a chicken sandwich, bag of takis, and takis fry with a root beer to drink.
A COBB salad and 2 jr bacon cheeseburgers with 10pc nuggets and an extra reg fry.
They completely forgot the nuggets, and takis fry and gave my sister a taco salad. My little brother and sister went inside to ask them for their things and they completely disregarded everything they were saying stating very crudely and aggressively thats not what they had ordered, when my sister finally got them to switch her salad they proceeded to snatch the bag out of her hand to get it. The woman was so disrespectful we didn’t even bother asking about the nuggets again cause we were just trying to get out of there.
Is North Lake Commons Shpg Center Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Zurich, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Zurich, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 540-9695.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does North Lake Commons Shpg Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Zurich, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Lake Zurich?
The drive-thru at Wendy's Lake Zurich is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.
Does Wendy's Lake Zurich offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I order food from Wendy's Lake Zurich?
You can order online through the Wendy's app or website at https://order.wendys.com, and select the Lake Zurich location for pickup, delivery, or drive-thru.
What payment options are accepted at Wendy's Lake Zurich?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where is Wendy's located in Lake Zurich?
Wendy's is located at 229 S. Rand Rd., Lake Zurich, IL 60047.
Is there a drive-thru available at Wendy's Lake Zurich?
Yes, this Wendy's location has a drive-thru for convenient ordering and pickup.
What nearby fitness options are close to Wendy's Lake Zurich?
Nearby you can find TITLE Boxing Club Lake Zurich and Cage Fitness, perfect spots for a workout before or after your meal at Wendy's.
Are there any nearby grocery or market places to Wendy's Lake Zurich?
The Lake Zurich Farmers Market and Jewel-Osco grocery store are nearby, convenient for picking up fresh produce or supplies along with a meal from Wendy's.
What wellness and medical facilities are near Wendy's in Lake Zurich?
Massage Envy Lake Zurich, Evolve Chiropractic, and several medical doctors like Justin Bergh, DO and Lacee Keller, PA are close by if you need wellness services before or after your visit to Wendy's.
How can I provide feedback or contact Wendy's Lake Zurich?
You can reach Wendy's Customer Care through live chat or call 888-624-8140, or contact the Lake Zurich location directly at (847) 540-9695. Feedback can also be submitted via their Customer Satisfaction Survey online.