Looking for a grocery store near you? Visit your local Jewel-Osco located at 485 Ela Rd, Lake Zurich, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 438-7300. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Customers frequently reported issues with the freshness of fruits and vegetables, particularly peaches and cucumbers, often finding them rotten or moldy shortly after purchase.
Customer Service
While some reviews praised friendly and helpful staff, there were numerous complaints about rude employees and poor service, particularly at the checkout and customer service counters.
Cleanliness and Organization
Many customers noted that the store is clean, well-organized, and well-stocked, contributing to a pleasant shopping experience.
Checkout Experience
A significant number of reviews highlighted long wait times at checkout due to insufficient registers being open, leading to frustration among customers.
Pricing
Customers expressed mixed feelings about pricing, with some finding it higher than competitors while others appreciated the quality and selection of products.
ML
Migdalia Lopez
1 day ago
5.0
Excellant deals on items but long lines in self checkout! Too crowded everywhere I went. People were not in good mood!
LW
Linda Walan
Nov 7, 2025
3.0
Good cakes and pies!
AK
Andrey Kolesnikov
Oct 19, 2025
2.0
Most products are good and prices are fine. The facility is clean and nice. But what in the world is going on with fresh fruits and veggies? Not the first time we bring peaches home from here and 100% of them are rotten on the inside - just a few hours after bringing them from the store. Cucumbers got mold you can see right on the shelf, so those we don’t grab to begin with. But the peaches thing is sneaky… how do you all tell if peaches are going to be rotten trash on the inside when they look just fine on the outside? Just don’t buy them anywhere except Whole Foods and other fancy places except over a few months in the year? And I understand I can come back and complain and get the money back but seriously who’d do that for a few peaches? Ain’t nobody got time for that.. It just sucks that somehow it’s normal to expect fresh produce from Jewel will get moldy the next day and is regularly rotten from day one. Another place that somehow ended up in this state for me is Fresh Farms, though that was a few years ago already - mast fresh products got moldy within 1-2 days after getting them (and I asked friends and got the same feedback from multiple people). Jewel please don’t follow that lead… you are better than this, I believe in you! 💪💪
LF
Lordes Franc
Oct 12, 2025
2.0
Slow and not enough registers open
MF
Magdalena F
Aug 18, 2025
5.0
Fantastic location. Very organized. Extremely clean. And very attentive customer service. Well stocked.
Highly recommend this location if you're in the area.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 485 Ela Rd, Lake Zurich, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 485 Ela Rd, Lake Zurich, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment to receive a COVID-19 vaccine at Jewel-Osco in Lake Zurich?
Yes, an appointment is required to receive the COVID-19 vaccine. Check your eligibility and schedule an appointment at www.jewelosco.com/covid-19.
What are the operating hours for Jewel-Osco at 485 Ela Rd, Lake Zurich, IL?
Jewel-Osco is open daily from 6:00 AM to midnight, with adjusted holiday hours as noted on their website.
Which payment methods does Jewel-Osco accept?
Jewel-Osco accepts a variety of payment options including American Express, Visa, Mastercard, Discover, Apple Pay, Samsung Pay, Android Pay, cash, check, and more.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
What pickup and delivery services does Jewel-Osco offer?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does the Lake Zurich Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 485 Ela Rd has a pharmacy available for immunizations and prescription refills.
Can I place an order ahead for bakery or deli items at Jewel-Osco?
Yes, you can place bakery or deli orders online for pickup when you arrive, including party trays and custom cakes.
What nearby financial services can I find near Jewel-Osco in Lake Zurich?
Nearby, you'll find Huntington Bank ATM, Coinstar, Western Union, and TCF Bank, convenient for your banking and money transfer needs.
Where can I grab a quick meal near Jewel-Osco?
You can visit nearby eateries like Burger King, Jimmy John's, Sushi Yoru, or D & J Bistro, all within close proximity for a fast or sit-down meal before or after shopping.
Are there any nearby places for beauty and wellness near Jewel-Osco?
Yes, nearby options include Tech Nail, Salon V'co, The Exercise Coach gym, and Back To Health Wellness Center for beauty, fitness, and wellness services.