Jewel-Osco

4.3
461 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 485 Ela Rd, Lake Zurich, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 438-7300. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
485 Ela Rd, Lake Zurich, IL
60047, United States

Hours

Reviews

4.3
461 reviews
5 stars
266
4 stars
113
3 stars
42
2 stars
16
1 star
24

What are people saying?

AI-generated from recent customer reviews

Produce Quality

Customers frequently reported issues with the freshness of fruits and vegetables, particularly peaches and cucumbers, often finding them rotten or moldy shortly after purchase.

Customer Service

While some reviews praised friendly and helpful staff, there were numerous complaints about rude employees and poor service, particularly at the checkout and customer service counters.

Cleanliness and Organization

Many customers noted that the store is clean, well-organized, and well-stocked, contributing to a pleasant shopping experience.

Checkout Experience

A significant number of reviews highlighted long wait times at checkout due to insufficient registers being open, leading to frustration among customers.

Pricing

Customers expressed mixed feelings about pricing, with some finding it higher than competitors while others appreciated the quality and selection of products.
  • ML
    Migdalia Lopez
    1 day ago
    5.0
    Excellant deals on items but long lines in self checkout! Too crowded everywhere I went. People were not in good mood!
  • LW
    Linda Walan
    Nov 7, 2025
    3.0
    Good cakes and pies!
  • AK
    Andrey Kolesnikov
    Oct 19, 2025
    2.0
    Most products are good and prices are fine. The facility is clean and nice. But what in the world is going on with fresh fruits and veggies? Not the first time we bring peaches home from here and 100% of them are rotten on the inside - just a few hours after bringing them from the store. Cucumbers got mold you can see right on the shelf, so those we don’t grab to begin with. But the peaches thing is sneaky… how do you all tell if peaches are going to be rotten trash on the inside when they look just fine on the outside? Just don’t buy them anywhere except Whole Foods and other fancy places except over a few months in the year? And I understand I can come back and complain and get the money back but seriously who’d do that for a few peaches? Ain’t nobody got time for that.. It just sucks that somehow it’s normal to expect fresh produce from Jewel will get moldy the next day and is regularly rotten from day one. Another place that somehow ended up in this state for me is Fresh Farms, though that was a few years ago already - mast fresh products got moldy within 1-2 days after getting them (and I asked friends and got the same feedback from multiple people). Jewel please don’t follow that lead… you are better than this, I believe in you! 💪💪
  • LF
    Lordes Franc
    Oct 12, 2025
    2.0
    Slow and not enough registers open
  • MF
    Magdalena F
    Aug 18, 2025
    5.0
    Fantastic location. Very organized. Extremely clean. And very attentive customer service. Well stocked. Highly recommend this location if you're in the area.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!