Dunkin'

3.9
342 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lake Zurich, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
485 South Rand Rd, Lake Zurich, IL
60047, United States

Hours

Reviews

3.9
342 reviews
5 stars
181
4 stars
63
3 stars
29
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, particularly during afternoon shifts, leading to frustration.

Cleanliness

The location is generally noted for being clean, with some customers specifically mentioning clean bathrooms and dining areas.

Food Quality

While some customers enjoyed the food, others reported stale items and inconsistent quality, particularly with coffee and breakfast sandwiches.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
  • SM
    Surena Meadows
    Dec 19, 2025
    5.0
    I always have a good experience at this Dunkin' Donuts, they had a great crew this morning! Got the original cappuccino blast, it tasted just how it was supposed to like a cappuccino shake! Highly recommend , i was in a rush and I didn't catch the young ladies' name with orange blonde locks but props to her she needs a raise:> !
  • CR
    Claudia Romer
    Nov 25, 2025
    5.0
    Omg Liz and Wendy were soooo nice!!!
  • LA
    Lizette Aviles
    Nov 21, 2025
    5.0
    Wendy did such an amazing job with my drink. Probably one of the best ones I’ve ever had at this location. Definitely will be back! 💕
  • AG
    Angela Gianopoulos
    Nov 17, 2025
    1.0
    Through the cashier was very rude when I ordered the Dubai chocolate sundae. When I got to go pay, they weren’t busy or anything, and then this is what they handed me half scoops and barely any pistachio butter.
  • HO
    Humberto Ortiz
    Nov 13, 2025
    1.0
    Person that works over night seems like he doesn’t care about customers he’s not polite at all and when I say thank you after I receive my order he doesn’t even bother responding I really like Dunkin’ Donuts but I don’t think I deserve that kind of attitude

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lake Zurich, IL?

Dunkin' in Lake Zurich, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.