Business Details
About
Mexican Restaurant
Chipotle Lake Zurich is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.1
134 reviews
5 stars
27
4 stars
5
3 stars
4
2 stars
13
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Quality
Many reviews highlighted consistently low food quality, including cold, unseasoned, and poorly prepared items.
Portion Sizes
Customers frequently complained about small portion sizes, often feeling shortchanged compared to other locations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food prep areas.
Management Concerns
Feedback indicated a lack of effective management, with reports of unhelpful responses to customer complaints and overall disorganization.
- SNSusyBee NicoNov 16, 20255.0**Update!!! Change my opinion! I went there a while ago and wasn't impressed. The food everywhere grossed me out but I went recently and it was awesome. The people were on it, it's way cleaner and the food was great. I had the steak and it was good! I know this is crazy but why are their fountain drinks so good? We look forward to going again. Carne Asada Bowl hits!!
- YZYolanda ZapataNov 16, 20255.0Quick stop for dinner - I didn’t realize how clean this store was. We left full, a worker grabbed our garbage and people chimed goodbye as we left. Cute stuff - we are definitely returning.
- GAGillian AddisonNov 6, 20251.0Is anyone even reading these reviews? Lots of 1 stars for a reason! Fix this or close up! Went to get two burritos at this location. Chicken was almost done and dry, so I asked for fresh chicken, which had just been cooked. The guy serving me used the dry chicken anyway, and when I asked him to please use the fresh chicken, he angrily threw away both burritos (both with brown rice and 1 with dry chicken) in the trash! He proceeded to serve two other customers and simply ignored me! I walked out and will never use this location again! I get that this white guy is angry to have to do this job, but that’s no reason to be rude to the customers! One star!
- PPPalak PatelOct 25, 20255.0Shoutout to the employee who gave me directions when my phone died 😂
- JAJudy A.Oct 11, 20251.0The young brunette femaile employee who gave me my pick up order had serious attitude towards me because I mistakenly gave her my last name and not my first name which the order was under. She shoved my order ticket in front of my face and deliberately pointed to the name on the ticket and read it out to me and then handed me the bag and stomped away. I would seriously re-think keeping her as an employee, before she gives more customers a reason not to buy from that store again!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Lake Zurich offer?
Chipotle Mexican Grill in Lake Zurich offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 442 S Rand Rd, Lake Zurich?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill in Lake Zurich?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Lake Zurich have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Where is Chipotle Mexican Grill located in Lake Zurich?
It is located at 442 S Rand Rd, Lake Zurich, IL 60047.
Is there a convenient transit or landmark near Chipotle Mexican Grill to help locate it?
Chipotle is situated near several real estate offices and health services in Lake Zurich, including Chicago Title and Lake Zurich Dental Health, which can serve as helpful landmarks.
Are there other dining options near Chipotle Mexican Grill in Lake Zurich?
Yes, nearby dining includes Hay Chihuahua, a Tex-Mex restaurant, providing additional options for Mexican food lovers.
Can I visit nearby health or wellness services when I come to Chipotle Mexican Grill?
Yes, nearby wellness services include Restorative Healing Counseling & Psychotherapy and Cross Kicks Fitness gym, which you might consider visiting before or after your meal.
How do I contact Chipotle Mexican Grill in Lake Zurich for inquiries or feedback?
You can reach them via phone at +1 224-438-0014 or email IL.4915.LakeZurich@chipotle.com.
Where can I find social media updates and more about Chipotle Mexican Grill?
Follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and promotions.