7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Drink Quality
While some customers enjoyed the drinks, many expressed dissatisfaction with inconsistent quality and incorrect flavors.
Staff Attitude
Several reviews highlighted negative interactions with staff, noting condescending behavior and lack of customer care.
Traffic Management
Customers criticized the business for poor traffic control, causing safety concerns and long lines.
Positive Experiences
Despite the issues, some customers praised specific staff members for excellent service and enjoyed the drinks when made correctly.
ED
Emilie Draginis
2 days ago
1.0
I've been to a couple locations of 7 Brews and in all cases the employees are very nice and excited, seem to like working for their company a pleasure to buy coffee from but the employees at the Lake Zurich location seem like they are miserable. Worst services, never ask for phone numbers asked for a receipt we can't give you a receipt, was told that if I did ask before ordering it wasn't available. Nothing. Everyone was horrible. Will be driving to other locations in the future.
BA
BeenThere AteThat
6 days ago
1.0
I have never tried the coffee or food here, but I am giving a 1-star rating because this business shows a complete lack of consideration for the local community and surrounding businesses.
The drive-thru lines consistently spill out into the main road, creating a traffic bottleneck that makes it nearly impossible for people to navigate to the adjacent plaza. The neighboring businesses are being negatively impacted because their customers can’t even get to them through the gridlock.
While there are other drive-thru coffee shops in the area with long lines, this is the only one that causes significant traffic issues for people simply trying to pass through. Management needs to take responsibility and find a way to mitigate this issue, as the current setup is a major disruption to the neighborhood.
AS
abbey schulz
Jan 6, 2026
1.0
I ordered a matcha with strawberry puree and when i received the drink it had no puree in it. i drove back around and let them know that i had wanted strawberry puree in it and the worker responded by saying there is. i told her that o could taste any and the color is bright green and it doesn’t normally taste like this when i order it. she walked away to ask the people who made it and then came back and told me they made it right and could only offer a refund, not a remake. not happy with this experience
KJ
Kelsey Jensen
Jan 5, 2026
2.0
First time coming here I loved it. Came a few other times and each time we have been stuck waiting over 15 min for drinks even with a short line. . This weekend was the cherry on top.. while waiting 20 minutes (with one car in front of us) I looked to the left behind the building to see employees making TikTok’s. Then to make it even worse my husbands drink was hardly even flavored.
DM
David Martinez
Dec 23, 2025
1.0
3:35pm, got a drink for my wife and I. We came back around because we had gotten too much ice and we usually never have this happen, and was told that if we wanted less ice to ask for it, however we didn't ask for less ice to begin with because this was never an issue. The Hispanic teenager helping us was trying to lie and charge us for requesting even less ice, but we hadn't even requested light ice to begin with, just that our drinks had too much ice from the beginning. The person helping us then gave us more attitude and said if we wanted our drinks like that to just ask for less ice next time, in a super condescending and rude way.
7 Brew Coffee offers a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
What are the operating hours of 7 Brew Coffee on weekends?
On Saturdays and Fridays, 7 Brew Coffee is open from 5:30 AM to 11:00 PM. On Sundays, it operates from 5:30 AM to 10:00 PM.
Does 7 Brew Coffee have a drive-thru service?
Yes, 7 Brew Coffee features a one-of-a-kind drive-thru concept for quick and convenient service.
Is 7 Brew Coffee pet-friendly? Can I bring my dog?
Yes, 7 Brew Coffee welcomes dogs both inside and outside the establishment, making it a dog-friendly location.
What payment methods are accepted at 7 Brew Coffee?
7 Brew Coffee accepts various payment options including American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, contactless payments, cash, debit, and credit cards.
Does 7 Brew Coffee offer seating and accessibility options?
Yes, there is outdoor seating available. The location also provides wheelchair accessible entrance, parking, seating, and restroom facilities.
Are there food options available suitable for children at 7 Brew Coffee?
Yes, 7 Brew Coffee has a children's menu and welcomes families and children.
What nearby medical services can I find close to 7 Brew Coffee?
Nearby medical services include RUSH Physical Therapy - Lake Zurich, NovaCare Rehabilitation, and Pearle Vision of Lake Zurich, which provide physical therapy and optometry services.
What dining options are close to 7 Brew Coffee for grabbing a meal?
Nearby dining options include Sake Sushi & Grill for Asian cuisine, Domino's Pizza for fast food, Ania's Polish Deli for Eastern European dishes, and Touch of Sweets Bakery for cafe-style treats.
Which local entertainment and social spots are near 7 Brew Coffee?
Near 7 Brew Coffee, you can enjoy entertainment at Play Off's Bar and Grill with slots, Chasers Sports Bar & Grill, and Lacey's Place arcade and amusement park.