McDonald's

3.5
783 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
431 E Grand, Lake Villa, IL
60046, United States

Hours

Reviews

3.5
783 reviews
5 stars
286
4 stars
179
3 stars
110
2 stars
72
1 star
136

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food is often not fresh, with complaints about cold or old items, particularly fries and nuggets.

Customer Service

There are mixed reviews on customer service; while some staff are praised for being friendly and helpful, others, particularly management, received criticism for rudeness and poor handling of complaints.

Order Accuracy

Numerous customers experienced issues with incorrect orders, whether through the drive-thru or app, leading to frustration and dissatisfaction.

Cleanliness and Atmosphere

Some reviews highlighted the cleanliness of the location and the welcoming atmosphere, while others noted issues with the overall dining experience.
  • AS
    Anthony Schechtel
    Jan 4, 2026
    3.0
    Food is usually like any other McDonald's but 1 of every 5 visits im always missing something
  • MM
    Marqueeta Moore
    Dec 27, 2025
    1.0
    food is never fresh food tasted old like it's been sitting for hours in the heaters to keep food warm mainly in the morning you have to ask for fresh fries and make sure you check your food before you leave
  • MM
    Marqueeta Moore
    Dec 27, 2025
    1.0
    the food is never fresh you always have to ask especially breakfast time and they always have a attitude, problem when your food is not correct like it was my fault and they forget something make sure you check your food before you leave. This place needs to shut down this location sucks ‼️
  • JC
    James Cecil
    Oct 31, 2025
    4.0
    Took my daughter to eat and play,service was right on time. Clean and fresh 👌.
  • BW
    Bob Ward
    Oct 27, 2025
    3.0
    Typical McDonald's. Really, the only thing half worth eating here is breakfast. FAR better options for burgers or chicken.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Lake Villa, IL?

McDonald's in Lake Villa, IL is open daily from 4:00 AM to midnight.

During what hours is the McDonald's drive-through available?

The drive-through is open daily from 4:00 AM to midnight.